CAR RENTAL REVIEWS ON NATIONAL AT DON MUANG AIRPORT, DMK

The car had driven almost 40,000km when I rent. But conditions of both engine and interior were so good. The time to pick up the car was so short. And the time for drop off too. But fuel amount when pick up...almost full. Huum, Mai pen rai !? Oh at this rental time, National Staff did not question me " Where will you go ?" Every time they question me...

受付の人がいなくて電話をかけなくてはなりませんでした。

At the counter when pick-up, I was emphasized on non smoking and full fuel return... At the car, I was found it had a slight smell... different from a brand new smell...smoke. And more... the staff showed me the car had fuel 2/8. I gave a question, " Is the same fuel amount return okay?" He said "Yes."...But...it was a difficult mission...2/8 fuel return. In fact, I returned the car with fuel 1/2. If the company urges the driver on the full fuel return, it should fuel up at first. The car pick-up place Don Mueang airport is located in the area without gas station ?

kind and professional. I appreciate them speaking english fluently.

いつも安心して利用させていただいてます

Staff for drop off is good service.

Staff was very friendly and guided us the place to refill our petrol as well as checking the vehicle with us again to ensure the car is in good condition before passing to us.

Everything is ok, just wishing that the deposit could be lowered down a little bit.

Give more discount

The car conditions not so good. I wondering the car age >10 years. Small car easy to park but too bad no reverse sensor. No Bluetooth connection, it's hard while driving car using GPS.

Good staff, great vehicle.

National staff is really helpful. They provide the car the same as describe in the booking detail. The car is clean, fully functional. Recommend National.

Counter staff very friendly and helpful. Car booked was delivered rather smooth and fast. Overall very satisfied with National.

Keep up the good service!

Good services, easy and comfortable. Will book again next trip. Thanks.

Good services, easy and comfortable. Will book again next trip. Thanks.

Smooth, fast and efficient.

As usual, easy to use and competitive pricing.

My booking stated that the insurance coverage is already comprehensive. However, at pick up time at DMK; I was told that it was not the case. So, I was "force" to buy extra insurance coverage. Therefore, it turns out to be a much higher rental cost. So, look into the extra insurance issues and if there is a way for me to get a refund. PLEASE DO IT ?

Not much problem with booking. As for others, I think its just marketing .

Need to improve counter services

nope....

The counter opens at 8am. however office staffs came around 8:30am, even though i booked the car from 7am. they told me i booked the car after they closed their office. at least they should have come to their office by 8am hoever, the car was good in condition

easy to book through mobile application

It is always good to use the National. Their counter is not so crowded. so the renting process was quite fast.

It was easy to book the car.

Relatively good car rental service

Serives is good. But beware of credit card details which they kept in a photocopy paper. i have encountered credit card fraud right after back in my country.

Easy to book