Excellent experience

About reach rental: 10.0 /10
The trip went really smooth and Reach Rental was beyond my expectations
About Qeeq: 10.0 /10
Pretty easy to use
Reviewed: Tue, Mar 10, 2020
Premium SUV | Lexus NX200t or similar

Relevant Reviews on reach rental LOS ANGELES AIRPORT


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Medium SUV | Toyota RAV4 or similar
“Highly recommended to other travallers.”
About reach rental: 10.0 /10
Everything is smooth. People are nice.
About Qeeq: 10.0 /10
Easy to use
Reviewed: Thu, Mar 12, 2020


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Premium SUV | Lexus NX200t or similar
About reach rental: 10.0 /10
Great rental, quick pick up and return.
About Qeeq: 10.0 /10
Reviewed: Mon, Mar 9, 2020


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Luxury | Mercedes-Benz Cla 250 Model Guaranteed
“Terrible is a understatement, the worse rental experience of my life”
About reach rental: 2.3 /10
Staring with the fact that there was not shuttle bus to the rental place, after finally contacting the local representative we were told that are booking was for the following day and we needed to pay for a additional day, after we said ok they charged us more than the online price, then we waited almost an hour to be pick up, when we arrived we were told that we have only 100 miles per day instead of unlimited as was stipulated online. We rented a "luxury" Mercedes Benz, however, the car was in a deplorable condition, smelled like cigarette smoke, scratched all over the place with less than a 1/4 tank of gas, when we asked if there was another car in better condition we were told by the manager named Cho to take it or leave it, so when we said to leave it the manager would not gave us a refund indicating that we needed to contact the online service, thus, without any other option we took the car. At time of return they gave us a different address, when we got there nobody was there to received the car, after calling the number they told us to wait so we waited for 30 min until the guy finally showed up, then there was an issue that there was not shuttle bus at that location and the guy will not take us to the closest station so we walked...bottom line worse rental experience of my life...I end up expending so much time waiting for a crappy, smoke smelling, scratched, no gas "luxury" car that I could not take anywhere cause of the limited miles plus additional charges from what was online.
Reviewed: Thu, Mar 14, 2019

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Luxury | BMW I8 Model Guaranteed
“It was an optimal value for the price you pay. Recommended!”
About reach rental: 8.3 /10
Thank you guys for the amazing experience with i8! I wish your company success and bring more beautiful cars for us! Happy Chinese New Year :)
About Qeeq: 8.0 /10
Reviewed: Fri, Jan 25, 2019


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Mini Van | Nissan Quest Model Guaranteed
“Car wasn't ready, car wasn't serviced, difficulty contacting agent with Reach Rental.”
About reach rental: 5.7 /10
Agent needed to take care for oil change before car was ready. No ticket counter, difficult to find and difficult to contact agent. Over an hour waiting for car to return from oil change, two different service lights on dashboard but agent assured everything checked out, and when dropped off car no agent available. Had to leave car in garage with keys. "Ticket counter" is one room office in high rise, returning car is not typical drop off--they share a garage with an apartment complex valet. Very confusing. As a side, the car was missing a hub cap.
Reviewed: Sun, Jan 13, 2019

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