SUNSHINE COAST AIRPORT CAR RENTAL REVIEWS

Best price & quality customer service

the car was in great condition and staff at Apex were very friendly. Especially with regards to my elderly parents getting into the mini bus

Once again it was a very easy process to book through easyrentcars. Very happy to use you!

The car was ready when I arrived and this was important to me and to the reasons to hire and my circumstances. The staff were friendly courteous and easy to deal with An excellent experience!

The vehicle was everything as advertised being new, clean and very nice to drive.

I found it all very easy and user friendly.

Super impressed. Car was in great condition and staff were great

Only complaint was no parking spots for alamo available on drop-off. Drive a few laps of the car park before being flagged down by a staff member who happened to be doing a return. Once he took the car the drop-off process was super quick. Everything else went great!

Didn't get a chance to see the price drop protector in action, but the price was good and couldn't fault the booking process - paper and hassle free!

Car and Apex were fantastic.

Just concerned about the damage report. We were shown a drawing of vehicle with damage indicated, at the desk, but didnt have that drawing to compare with our own inspection in the car lot. As we didn’t damage the vehicle, just hoping their before & after audits are the same as we couldn’t reference the “before” report. Also, great that car had SatNav, but it would only work if destination address has a number preceding street name. It seems the airport has no street “number” so we weren’t able to use it to find our way back to the airport, which was stressful.

Would rather have taken the premium insurance through Hertz as is sounds like it would have been a 3-party hassle if anything had happened. We didn’t realise Hertz would bill us & that we would have to bill you. Next time we’ll do the insurance through Hertz

Near new car. Instructions from staff very clear. All good

Quick and easy pick up and return and the staff were super friendly! Could not have been a more pleasant experience.

Great booking platform and loved the price drop guarantee. Very easy to deal with and excellent response times to email queries. Would use again and have highly recommended to others.

Excellent service from Alamo. Very quick process. Got upgraded to 4WD at no extra cost. Highly recommend

Great price. Easy to use. Will book again

Waited at the airport for pickup for 15+ minutes as their phone was on silent so we couldn’t let them know we had arrived to be collected. Upon being picked up from the airport they arrived in a car with no car seat for our 3 month old (which had been requested prior). Once we had been taken back to the office to sign paperwork etc a car seat was put in the car; however as he was struggling to put it in, he asked my partner if he would like to have a go at installing it. This didn’t fill me with confidence. Once at our hotel I noticed the baby seat belt straps were not looped over the safety bar at the back of the car seat - which is a huge safety issue. Overall not impressed with the service and probably would not book with them again.

Excellent staff despite their frustration that the power outage meant that everything had to be hand written from scratch. They kept smiling.

Great experience. Will use again.

Great experience. Will use again.

Great value for money. Everything went well.

Very easy to use.

The car was better than expected and the staff were helpful and friendly, both picking up and dropping off. The overall experience was very smooth.

The car had lots of dents, scratches and paint damage but it went well and was OK for the price. Customer service was good.

Everything was very good

Maybe have a second check in team member when the shuttle arrives

Excellent experience. We will be back next time. Also great pricing.

Excellent experience. We will be back next time. Also great pricing. Staff was wonderful and could not have done more. Thanks.