QEEQ CAR RENTAL REVIEWS

All as expected. No problems encountered.

Price drop alert worked great!!

Staff were very slow in taking care of customers; their main objective was to scare and bully you into as many additional insurances as possible, ignoring completely the coverage already subscribed to at the booking. Not helpful their policy to hand over the car with an (almost) empty fuel tank and expecting it back with the same level. On the positive side: The car I had booked was also the one I got - which is rather exceptional.

Very easy and user-friendly as a platform. The automatic price-drop alert worked perfectly and actually saved me money. Very satisfied in every respect.

The pick up took a long time as the desk was very busy, but the young lady at the counter was very nice and professional.

When I originally got the quote, I thought it was too good to be true, so I contacted Hertz directly and they did confirm pricing. I will definitely use Easyrentcar again.

Got an 2016 imax in good conditions (about 100,000km). No automatic doors or automatic headlights though. The boot space is huge and easily fit luggage for big group.

car was smaller than expected. toyota seat was smaller than rented ford focus.

The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.

Very Good

Very Good

No car carpet

The car was a bit worse for wear. Very high mileage on the engine, and it made an awful grinding sound through the first 3 gears. It was fine for the trip. Customer service with ECCR was great though. No complaints there.

Always my #1 source for car rentals around the world.

No issues at all. Perfectly smooth transaction.

My #1 go-to for car rentals around the world now!

Counter staff too abrupt

Was difficult to find at the airport

Perfect for myself and girlfriend.New,clean and very economical on gas.Nice to drive.Helped us out heaps

No problems at all.

The car and the service was great.

As it is a foreign booking service it makes it hard to make any changes to bookings

We got Hyundai IMAX instead of Kia carnival, the car power is very slow could not speed up. The only problem is with the car. The rest is all awesome.

Ace rental picked us up very late from the airport, we waited for more than an hour. Their phone line was down and the head office had no clue what to do. They kept us on hold when we called. On the return, they said it might take more than 30 min for the transport to drop us to the airport. But the driver arrived a bit early we were dropped off 20 min before flight. Lucky we board the plane because no checking luggage.

The car was brand new with just few hundred kilometers on the odometer. All details were duly informed. No hassle either at the time of pick up or drop off. A paid cab was also arranged post the drop off.

Always recommended and preferred choice

I was late to collect my car but rang ahead to let them know I was a bit lost. There was a slight mishap with my allocated car so the one I given was definitely way better. The only thing which I found frustrating was the person who I was dealing with could not explain about the road tolling charges other than there was an administrative charge on top. I would be charged after they had recieved the cars tolls but he was not sure if it was $5 per transaction.

The counter staff was really pushy about us buying their extra insurance, when we refused she got nasty about it. There was damage recorded on the car at pickup however when we returned it Budget tried to claim we did it and get us to pay for the damage. It took 2 weeks to get it resolved. we were on a cruise and communication was hard. we have since read reviews online and see this kind of treatment common from Budget in the Rome Airport. It is a shame that this location gives Budget a bad reputation as we have rented from Budget numerous times and never had any problems.

Booking was easy, especially liked the rebooking if the price dropped by 20% feature. Saved us a considerable amount of money. Easyrentcars was very helpful with helping us deal with a problem we had with the rental company

The car was in good condition, I got another car than what I reserved but the same size and specifications, the guys at the counter at this company was very helpful and cooperative, I recommend Windycar