From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1869251286
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1869251286
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CAR RENTAL REVIEWS ON THRIFTY AT KEFLAVIK AIRPORT, KEF

Average rating on Thrifty at Keflavik Airport: 9.2 /10

Anna Jim

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Reviewed: Wed, Feb 20, 2019
“Island Tour”
About Thrifty: 10.0 /10
Payment was inconvenient after switching cars, but everything else was great

Ingram Matthew

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Reviewed: Wed, Aug 4, 2021
About Thrifty: 6.0 /10
We were a group of 6, with 6 carry-on suitcases and 6 backpacks. We originally booked a mid-large size MPV, but they gave us a 'compact' MPV instead, which clearly did not match the product description. I recall that the price for the given vehicle was cheaper when we initially booked. So, the 6 of us were squeezed together.

Barret Sander

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Reviewed: Thu, Oct 10, 2019
“A Round Trip Around Iceland Starting from Reykjavik”
About Thrifty: 8.0 /10
There were a lot of people, but the customer service was friendly and enthusiastic
About QEEQ: 8.0 /10

Alberta Job

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Reviewed: Thu, Jul 27, 2023
About Thrifty: 10.0 /10
Excellent service from the rental company

Kay Pound

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Reviewed: Sun, Oct 13, 2019
“Trip Around Iceland”
About Thrifty: 6.0 /10
Waited nearly half an hour to pick up the car and over half an hour to return it. The return location was unclear, so I asked the staff and they told me to park outside. I ended up parking at the entrance and they didn't say anything. I rented a Ford Focus but was given a Mazda 3; not sure if they are in the same group. If anyone knows, please let me know. The car had scratches and other damage when I picked it up, but they said it was fine and just to take pictures. The car was fairly new, but there were constant warnings about issues like the passenger airbag and front radar malfunctioning. I called the rental company about it, and they told me to handle it myself. After insisting, they finally helped. I drove to Akureyri where they had a branch to get the car checked, and it was confirmed that it was safe to continue driving, but overall it was not very reassuring.

Mabel Fielding

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Reviewed: Sun, Mar 31, 2019
“From Reykjavik to Blue Lagoon to Vik”
About Thrifty: 10.0 /10
Good service. Even though we arrived late and our order was canceled, Thrifty still rented us a car. However, poor rating for QEEQ's customer service as they didn't help us resolve the issue and just said it was canceled because we were late. Poor service.

Ives Cooper

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Reviewed: Sun, Jul 14, 2024
About Thrifty: 10.0 /10
Very satisfactory
About QEEQ: 10.0 /10

Bennett Mill

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Reviewed: Sun, Feb 4, 2024
About Thrifty: 10.0 /10
The car was in good condition. Apart from the trunk being slightly small for us, everything else was great!
About QEEQ: 10.0 /10

K.Cheung

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Medium SUV | Ford Kuga or similar
Reviewed: Sat, May 11, 2019
“Brilliant”
About Thrifty: 9.7 /10
The car is very new and in good condition.
About QEEQ: 8.0 /10
Easy to operate and the information on the website is useful and accurate.

A.Edenfield

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Full Size Van | Citroen Spacetourer or similar
Reviewed: Sat, Mar 30, 2024
“Great experience!”
About Thrifty: 9.0 /10
Very kind and helpful staff! Excellent vehicle!
About QEEQ: 10.0 /10
Booking worked perfectly! All of my questions were answered.

Mag Helin(a)

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Reviewed: Sat, Jul 8, 2023
About Thrifty: 10.0 /10
The car rental company is fine. However, as a ten-year user of QEEQ, I am not very satisfied this time. First, the order stated that the price included an additional driver, but upon arrival the rental company repeatedly confirmed that an additional driver would require extra payment. My English is very good, so there was no communication issue. I tried calling QEEQ but the line was busy, and their online customer service had a queue, so I had no choice but to pay extra for the additional driver. Now, in the after-sales stage, more than a week has passed and QEEQ's response is 'waiting for the rental company to confirm.' The rental company clearly states that additional drivers are not included, but QEEQ's order says otherwise. My payment record shows I paid extra for it. Why can't they just compensate me immediately? I think QEEQ should first cover the difference and then communicate with the rental company. After all, I rented through your platform and signed an agreement with you. If I have an issue, I come to you. You can't just pass the message and not take responsibility. Otherwise, what's the point of your service? Second, I purchased full coverage insurance, and the windshield got broken. 1. I had to pay upfront, which is fine, but some banks charge a currency conversion fee because Icelandic Krona is a minor currency. 2. The compensation amount can fluctuate due to the exchange rate difference between the day you pay and the day you get reimbursed. 3. You need the car inspection report for the claim, which takes time, and catching a flight back home is crucial. 4. It's been over a week since I submitted the claim, and there's been no update. If I had bought insurance directly from the rental company, I could just return the keys and leave if the windshield broke. None of these issues (time cost, currency conversion fee, exchange rate cost, claim communication cost) would occur. I do not see any proactive communication or action from QEEQ on these points, only 'waiting.' My review is factual, and others can judge for themselves.

C.Khattar

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Luxury SUV | Volvo XC90 7 Seats or similar
Reviewed: Mon, Oct 14, 2019
About Thrifty: 10.0 /10
The car was brand new with just few hundred kilometers on the odometer. All details were duly informed. No hassle either at the time of pick up or drop off. A paid cab was also arranged post the drop off.
About QEEQ: 10.0 /10
Always recommended and preferred choice
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Dennis Hope

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Reviewed: Mon, Jun 17, 2024
About Thrifty: 10.0 /10
Quite satisfied, good value for money. Although pick-up and drop-off are a bit more troublesome, it’s much cheaper than renting a car at the airport.
About QEEQ: 10.0 /10

Simon Gibson

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Reviewed: Mon, Jul 22, 2019
“Iceland Route 1”
About Thrifty: 8.0 /10
No problem if you don't speak English; the staff are patient and use Google Translate to communicate. Car pickup is conveniently right at the entrance.
About QEEQ: 8.0 /10

Armstrong Sam

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Reviewed: Mon, Feb 3, 2020
“Southern Iceland Gasney Peninsula”
About Thrifty: 8.0 /10
Easy to find and good service, possibly because we purchased extensive insurance.

Stephanie Smedley

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Reviewed: Mon, Apr 1, 2019
“Reykjavik - Hofn”
About Thrifty: 10.0 /10
Smooth handover

Beau Bentham

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Reviewed: Fri, Mar 8, 2024
About Thrifty: 10.0 /10
The store's service was excellent, and the car was very new.
About QEEQ: 10.0 /10

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Small SUV | Mazda CX-30 or similar
Reviewed: Fri, Jun 16, 2023
“車は最高だったが、借り出しに2時間ほどかかりました”
About Thrifty: 8.0 /10
車は清潔で通常のレンタカー会社が提供するレベル以上で文句なしでした。 空港でのピックアップに約30分以上待ち、お客が多かったためドライバーだけがレンタカー会社に送られ、同行者は空港で待たなければなりませんでした。カウンターでの手続きも混雑のため60分以上かかりました。 返却は営業時間外だったので、空港までの送迎サービスはなく、自分でタクシーを手配する必要がありましたが、予約の時点でこのような情報は提供されていませんでした。
About QEEQ: 8.0 /10
レンタカー会社の詳細情報(会社名、住所、営業時間外の返却方法、送迎の有無など)を記載すべきだと思います。

Grace Grey

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Reviewed: Fri, Feb 28, 2020
“Western Fjords and Southern Iceland”
About Thrifty: 10.0 /10
The service is good. I'm not sure how the insurance is at other rental companies. This shop at Iceland airport doesn't have separate gravel insurance. You'll need to buy full insurance.

Patricia Whitehead

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Reviewed: Fri, Aug 30, 2019
About Thrifty: 8.0 /10
The waiting time to pick up the car was a bit long.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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