QEEQ CAR RENTAL REVIEWS

No issues

Bit messy and temu like but it did work

Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.

The staff tried to charge us 100 PLN for “early pick up” when the amount around £13 was showing on our booking. He recalculated it to 73 PLN after I questioned it

Great platform, easy cancellation and rebooking.

Everything went smoothly pleased with overall experience

Very helpful staff everything was as queen said great 1st experience with Qeeq

In the middle of the trip, a warning light came on that required an engine oil change - something that forced us to go into the Baguette branch on the way, apart from that the trip was good and comfortable

Using the website helped to get a good deal on the car rental

Great staff

Easy process

All good as usual

Easy to use

Unexpected charges at the time of the booking it was clearly mentioned that collision waiver is included. When I picked the car I was sold additional car insurance for €175 which was more than the actual rental amount of the car for four days. I was told I wouldn’t be given any vehicle unless I paid for the additional insurance for excess on the car. This was certainly not mentioned in the booking documents and process. I contacted QEEQ but no satisfactory reply was given to me.

Very slow to respond, didn’t give any conclusive response, I claimed €175 which were charged compulsive without my agreement

Had an awful experience with their roadside assistance and some of the customer service staff over the phone. Was not explained in a lot of detail how to use an electric car, despite letting staff know it was my first time. Was given a pamphlet, however the process of using the charging ports was horrible. Needed to ask for help on the street in Bologna as I was stranded for hours. Staff over the phone told me roadside assistance could not help me until the morning as nothing was available. Was told to 'ask someone on the street' for help, hung up on twice when I told them I did not speak Italian, and got told there was nothing they could do. I did speak to one man who was helpful (Vard), however the towtruck that was ordered for me did not come in the expected time slot, and I was only able to get the car working from kind strangers on the street.

Booking process and level of insurance provided through site was fine.

Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.

Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)

O atendimento foi excelente. Os atendentes e o pessoal da alamo sempre disposto em te ajudar.

Primeira vez usando Qeeq.com e gostei

추가요금이 577.76EUR 처음 예약한 금액은 450,985. 추가요금이 완전 많이 나왔어요. TWR 8/27/2024-9/6/2024 €5.04 / Day €50.40 EXS 8/27/2024-9/6/2024 €21.01 / Day €210.10 8월27일 출발해서 29일-30-31일에 네델란드를 여행했고 그외 일정은 독일에 있었는데 위 요금이 정당한 것인지 궁급합니다.

추가요금이 577.76EUR 처음 예약한 금액은 450,985. 추가요금이 완전 많이 나왔어요. TWR 8/27/2024-9/6/2024 €5.04 / Day €50.40 EXS 8/27/2024-9/6/2024 €21.01 / Day €210.10 8월27일 출발해서 29일-30-31일에 네델란드를 여행했고 그외 일정은 독일에 있었는데 위 요금이 정당한 것인지 궁급합니다.

Price was very reasonable and location good as we stayed in Collins Street Melbourne so it was a 500-meter walk or you could catch the tram.

Booking Platform was OK but never got to use Price platform.

Friendly helpful staff

Seems a great system!

Tudo ótimo, atendimento muito bom.

Plataforma boa, bom custo e benefício.

En un inicio no encontraban la reserva por dicha la llevaba guardada

La plataforma bien

Car was smaller than we expected. A Fiat 500. Everything else was fine.

I only have great things to say about them. They promptly answered all my questions and provided accurate and helpful advice. I do not receive such good service from others. I strongly recommend them.

El auto no me gustó, era antiguo y con bastante kilometraje, los cinturones de seguridad no se recogían automáticamente por. Loq eu incomodaban al momento de cerrar la puerta.

I will recommend to family & frenz to hire from here & not at the airport alot affordable I will be back again to hire from this company.

Great service & affordable.

I waited in a queue for ages to return the car and in the end gave up and went and found the guy in the car park and got him to check it there and then otherwise I would’ve missed my flight