CAR RENTAL REVIEWS ON BUDGET IN SAN FRANCISCO

They gave me Nissan Altima. Car was in great condition, clean and with little mileage. Very big trunk. Can fit 2 big+2 small luggages.

Had no problems with the booking on the website.

The car was much better than expected and very efficient. We did have to wait about 20 minutes so was delayed in leaving with the car but the guy in reception was so friendly and apologised about the wait. The lady on drop off was very efficient and had us turned around in 10 minutes. Would definitely use again

Booking was easy and the lower price notification was amazing! Would definitely use again.

Perfect car for this trip. Really appreciated the comfort and space of the car.

Smooth and easy!

I had bad experience with them, they do not have car which I booked, and they downgrade my car!! from Chevrolet Tahoe to Ford Explorer!!! and I came to them at airport 2 times to change my car, then after huge efforts with costumer services they gave me Ford Expedition!

Los seguros q tuve q pagar incrementaron a más del doble el ppto

i had problems with my reservation with budget. at the counter they wanted to see my israeli passport and drivers license. i had the passport but no knowing i might need my foreign license i did not bring it. they at first refused to honor my reservation as is including all insurances and told me to try somewhere else. finally the manager said if i could show a boarding pass or something showing i was outside the usa when i booked the car they would honor it. i did not have my boarding pass but fortunately i found something issued by israel as i passed through passport control that showed i left israel on dec 19. it was stressful and i had no idea i would need documentation as i booked the reservation in dollars in english and i also have a new york drivers license.

great rates including insurances works well for me as i dont have auto insurance in america. but i dont recall anything on the documentation telling me i would need a foreign drivers license to pick up the car. perhaps it is just budget.

I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)

Very bargaining price including valuable point system

Gave us a V8 Suburban! Loved it!

The counter staff were friendly and helpful.

The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.

We had several reservations canceled before we were able to depart on our trip. QEEQ staff were very helpful and the refund process was among the best I have experienced. I expect to be using QEEQ as my preferred car rental provider.

Nothing

Nothing

The customer service at budget is terrible

The car was the same category as booked but with smaller trunk space which wasnt appropriate for us

Very easy and quick

Super cheap and reliable

Nice clean car

Just fine

Very straightforward, no problems

Smooth and efficient

Waited for a long time in the queue. Initially had no cars available and didn’t know when they would become available. The car provided was scratched (29 photos of dents and scratches) and dirty with only 1/8 tank of fuel. Oil service was overdue with consistent fault indicator. Service provided by staff was poor.

QEEQ shared the wrong pick-up location for the car: We waited for 40mims at the hire location only to be informed we had to go to a different pick-up location. Then after going to 2 separate locations, waiting in line, the hire car provider initially had no cars available.

Excellent- helpful counter staff at check-in, and when the car I expected was not there this was sorted out very swiftly and I ended up with a different car, which was (to my eye) a better car all round anyway so no delay and a happy customer. I misunderstood the cost of the advance toll fee coverage at the pick up desk, (the fee for which seems poor value to me) but I was able to delete it later by visiting a different local branch where it was sorted almost instantly. Although I could not effect this over the phone the lack of fuss otherwise over this did impress me and I will likely put Budget at the top of my list for a future hire. Handing the car back was also disarmingly slick and efficient. Incidentally, I returned the car brim-full but nonetheless the fuel gauge showed 'almost-full', nobody quibbled so another brownie point for lack of drama there. All told a better experience than I expected and I suspect that was not just good luck.

QEEQ did a good job- my brother booked a car at the same time directly with a different company and I think I had a better deal- better car, better price, but I won't rub it in!

Buen presupuesto

Buen servicio

They should not have tried to sell me the insurance I already had.