ISRAEL CAR RENTAL REVIEWS

Everything was OK, very quick car return

Very friendly and helpdull customer support. Well done!

The car had a wheel that was making a lot of noise, I was worried about breakdowns glad I did not have one

I was not sure which company I was supposed to book with because it is not clearly defined in the email. I will NEVER use your service again!

The deposit should be 600 usd, they wanted to take 1700 usd and after I showed them the confirmation email from QEEQ we managed to accept 800 usd. Even if we presented a document confirming that we are insured, they told us that we have to buy at least the basic insurance for additional 15 usd / day. When we tried to make it clear for them that we are aleady covered, they told us we can go and no contract will be made. Terrible experience at the pick up.

I should be notified if my car class changed and the vehicle is not available (I spent 2 hours waiting)

Car was Kia picanto auto small but adequate to cope with 4 adults on a trip of 100mikes

Seems ok but didn’t get upgrade so not sure of the benefit of added payment

The car had some damage already that was not obvious at 1 am when I was exhausted from travel. It was added to my cost after returning the vehicle. I have a feeling this is a strategy to make extra money on poor tourists Overall the van performed as well as expected

Update your rental vehicles. Don’t give out worn out damaged vehicles

I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking I had to give $2000 deposit which I was not informed before

N/a

Car was very dirty inside and out and this was a disappointment for me. There was food remnants on the seats inside. Outside windscreens were very dirty as well and vision was difficult as a result - front and back. On questioning the staff at Budget Jerusalem when picking up car I was informed that they didnt' have time to clean the vehicle.

Rep didn’t speak English. Car had no washer fluid and was not very clean on the inside.

When we arrived to collect the car the aeroport office was closed. Getting hold of a member of staff proved very difficult. Eventually they sent a van to collect us and take us to their depot. It was a very frustrating experience

Good

Exceeded our expectations

Picking up car at airport

Undisclosed charges for insurance. Everywhere in the world, the full coverage is accepted through AmEx. We had a letter from the AmEx that we have a full coverage for liability, but the Europcar didn’t accept it and charged for coverage. They also put a hold for $2,000 on m card and I couldn’t use it for the duration of my trip. This was not disclosed anywhere.

Car exceeded my expectations.Instead of Hunday i20 I got Toyota Corolla for the same price

got a nice upgrade, good condition, quick and easy

be aware of high taxes wich is not seen on site

While on our trip, I reported that someone scratched our car in a parking lot. I had the other driver’s information and I filled out all the requested forms. I am very disappointed that this matter could not be resolved while we were still in Israel and that I was told I will have to wait several MONTHS until I can get a refund to my credit card of the $500 deductible! If there is a quicker way to do this, I would very much appreciate it.

La sra del escritorio en la entrega se molesto porque no quize pagar mas seguros que los que ya habia comprado con QEEQ y me tiraba los papeles sobre la mesa, fue tosca y grosera en su actuar.

Deben informar a sus proveedores lo que sus clientes les compran, eviten que sus clientes paguen mas de una vez los seguros, eso deteriora su imagen

No wait at all to receive the car. Got a free upgrade too. Couldn't be happier!

Cheapest platform to rent cars by far! Highly recommended.

The car was very old and didn’t drive well. The air conditioning wasn’t working very well and there was something sticky in the cup holders.

Booking was easy!