GEORGE BUSH INTERCONTINENTAL AIRPORT CAR RENTAL REVIEWS

Very convenient

Very satisfied

Rental did its job however I find it unflattering that rental was not cleaned prior to our reservation time. There was orange debri or dust through out the entire car as well as trash. Cup holders were not cleaned out nor was the vehicle wiped down. The AC vent cover was missing which was annoying because passengers cannot control their air flow. Vehicle also smelled like smoke so we took it upon ourselves to have the vehicle sprayed to eliminate the odor. Which should have been done on your end as well as a detailed clean of the car. Photos were taken as evidence as this was noticed upon entering the vehicle. Airport pick up is not the easiest so we for the most part assisted ourselves and had no time to request another accommodating vehicle as we waited an hour for this one. Please reach out if you have any questions or concerns.

The front desk staff talked a lot and told us there were no gas stations near the airport.

Overall fine, but they added extra charges quietly during the pickup.

This is the only company open till midnight.

Very satisfied

It's acceptable, but internal management needs improvement.

Es war der schlechteste Mietwagen, den ich jemals bekommen habe: Scheibenwischer defekt, Tankdeckel defekt, kein Schlüssel mit Fernbedienung, innen sehr schmutzig

Wie immer: alles top!

Very satisfied

It's okay.

Excellent car rental service company

Algo de problemas con la tarjeta de crédito por ser emitida en USA pero el supervisor pudo ayudarme para poder usar la reserva

The BUDGET at IAH doesn't require much waiting, it took less than 10 minutes for my turn. Much better than SFO (at least 2 hours).

Additional charges after returning the car, but unsure of the reason.

No additional upselling, just asked if I needed an upgrade. Overall, the pick-up process was very smooth. However, the Nissan X-Trail given this time wasn't as good as the previous Honda CR-V; the 1.5T three-cylinder engine's performance was quite poor, and the fuel consumption wasn't any better.

Overall, it's quite good.

予約は、ホンダフィットと同等ということだったが、来たのはマツダの車であった。ただ、走りやすく、高速でも充分な力を発揮していた。 しかも渋滞中でも使えるクルーズコントロールが付いていたので、楽だった。

Big brand, overall good experience.

When I went to complete the paperwork, I had to wait in line for almost an hour. Despite having paid in full, they came up with various reasons to change the car and charged me an additional 899 USD for highway fees, upgrades, and other miscellaneous fees.