CAR RENTAL REVIEWS ON BUDGET AT LOS ANGELES AIRPORT, LAX

I went for a Ford Escape and got a Jeep compas there is less gasmilage and the car is smaller. The Jeep has less power in the engine and have problem to keep the speed.

Price ended up being far higher than initially quoted

The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.

Very easy booking.

Car was new and clean, check in was really quick, and drop off was just as easy. The LAX shuttle came frequently so we didn’t have to wait long at either end. No upselling at the counter, which is great. Would definitely use Budget again.

Very easy to use, and all-inclusive price with comprehensive insurance, and excellent customer service.

Strangely, Budget had removed the overcast from the car which meant extra care had to be taken not to get the fixed carpeting dirty.

Gave me the best price I could find on the net.

They refused to rent me the car, based on the quoted rate, and I spent 3 hours in the process of getting the rental car. After that! They said my car was not available and offered a pickup truck, or van!

The customer support promised to reimburse the amount that budget were claiming that I had to pay. That was positive support, but I was able to negotiate with 3 Budget representatives to get the promised rate

we were upgraded to higher vehicle class for free

Added on double in insurance they said I had to have.

いろいろお勧めしてくれました

使いやすい

Very unfriendly staff!

Ok service

車両については問題無かったが、返却後、認識しない費用が請求されました。 予約時点では安全タイプを選択しており、新たな保険を加入する考えは有りませんでした。説明を受けた記憶も認識もないので、現在、カスタマーセンターが交渉中です。

認識しない費用請求に対して、先方と交渉をして頂いていますので、交渉結果を踏まえて改めてレビューします。

great car and service

easy to book and price was excellence for money

El coche estaba totalmente nuevo. Todo funcionó perfecto. Los empleados amables y diligentes. Ningún problema en todo el viaje lo que se agradece mucho cuando estás fuera de tu país.

Todo bien.

The best of all

The best choice to go through rentals

Counter staffs was helpful and give good advises etc

Very good car, very good rental location and very good staff!

Easyrentcars.com is my favourite rental website

The counter attendant (Patricia) was very rude and unpleasant. She tried to sell us all sorts of upgraded cars and services we didn't need and as soon as she realized we don't want them, she started behaving in a very unpleasant way and wouldn't even respond to our questions.

Pretty awful. The building was run-down, and there were approximately 50 people in line ahead of me. There was no air-con and it was very hot outside. The woman at the counter was very rude and almost did not accept my reservation because I purchased it in NZD. She gave me a "free" upgrade after I refused the offer to pay for one, and the vehicle I received repeatedly gave me a "low oil" warning - scary to drive!

Car too big for me. I didn't reserve a SUV and didn't want it but I had no choice

Get a horrible woman on first met who just want to finish her day and wanted to go home. She tried to quickly dine out reservation by giving us a Beetles over a Ford Mustang. We had to insist a lot to get a Ford Mustand. Plus, she pushed to sell us a additional insurance that we don t needed