CAR RENTAL REVIEWS ON BUDGET AT LOS ANGELES AIRPORT, LAX

Got a free upgrade.. Super friendly staff

So easy and a much better deal

Car was new and clean, check in was really quick, and drop off was just as easy. The LAX shuttle came frequently so we didn’t have to wait long at either end. No upselling at the counter, which is great. Would definitely use Budget again.

Very easy to use, and all-inclusive price with comprehensive insurance, and excellent customer service.

車両については問題無かったが、返却後、認識しない費用が請求されました。 予約時点では安全タイプを選択しており、新たな保険を加入する考えは有りませんでした。説明を受けた記憶も認識もないので、現在、カスタマーセンターが交渉中です。

認識しない費用請求に対して、先方と交渉をして頂いていますので、交渉結果を踏まえて改めてレビューします。

The best of all

The best choice to go through rentals

Strangely, Budget had removed the overcast from the car which meant extra care had to be taken not to get the fixed carpeting dirty.

Gave me the best price I could find on the net.

The tire was deflated and I needed to pump it 3 times then they exchanged the car for me. It caused some inconvenience for me.

El autobus que hace el pickup del aeropuerto tomó casi 50 min en pasar por nosotros

Truck was immaculate on pick up. However the tank was empty

Very unfriendly staff!

Ok service

great car and service

easy to book and price was excellence for money

They refused to rent me the car, based on the quoted rate, and I spent 3 hours in the process of getting the rental car. After that! They said my car was not available and offered a pickup truck, or van!

The customer support promised to reimburse the amount that budget were claiming that I had to pay. That was positive support, but I was able to negotiate with 3 Budget representatives to get the promised rate

This was a brand new Cadillac. It was a great driving experience.

It was great. I was very impressed.

The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.

Very easy booking.

I went for a Ford Escape and got a Jeep compas there is less gasmilage and the car is smaller. The Jeep has less power in the engine and have problem to keep the speed.

Added on double in insurance they said I had to have.

いろいろお勧めしてくれました

使いやすい

El coche estaba totalmente nuevo. Todo funcionó perfecto. Los empleados amables y diligentes. Ningún problema en todo el viaje lo que se agradece mucho cuando estás fuera de tu país.

Todo bien.

Here is another example of overcharging with Budget Car Rental LAX and despite using them for years, I think this the last time. Booked and paid in full #40548011 for a mid SUV 27th Dec-9th Jan and when arrived for pickup said they didn't have one available. All they could offer was a Chevrolet Silverado 4x4 open back truck which was so impractical for business and luggage which got soaked in between hotels. I didn't want all the optional extras apart from the unlimited toll charges as I was advised there were tolls between LA and Vegas and to be fair it's been years since I went to CES in Vegas so accepted but that was a crock of sh**t as I didn't pass one in 2 weeks. On return we filled up at Mobil 765 N Sepulveda no more than 3 miles from the airport so as far as I was concerned was expecting just a charge for tolls..... On the 11th January I was charged a huge $485.50 for additional services including $142 for tolls, $97 for roadside assistance plus and a massive $190 for fuel. Scandalous!!!! We have spent the past 2 weeks disputing this through QEEQ which to be fair are brilliant but they are not budging despite even sending a fuel receipt from my expenses only 10 minutes before the vehicle was dropped off. This is not acceptable for a multinational repulatable company and should be ashamed of their practices. If this is not sorted soon then we are going to use our company solicitors to persue it further

Great booking platform and customer service excellent apart from having no real influence over the car companies

we were upgraded to higher vehicle class for free

Price ended up being far higher than initially quoted