BOLOGNA CAR RENTAL REVIEWS

Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.

The customer service and the information provided on international driving license were incorrect and therefore very confusing. I needed to call the rental company myself to get the correct answer. Otherwise happy with the booking platform.

All ok

Very smooth

Overall smooth and helpful

Very smooth

Car was bit smaller than expected (4 door panda) but clean and new

Why does it always log me out?????

Very good

Very smooth

All good

Very smooth

All good

Very smooth

Very smooth

Very smooth

Long queue at pick up counter

Very smooth

Very smooth at counter

Very smooth

Very long queue at pick up , more than one hour !!!

Very smooth

The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Professional and fast

Simple and efficient

Very good service

Simple and efficient

All is great, except for the waiting time on the car pick-up. Without any exaggeration, I landed at 14:05, spent a lot of time at the passport control(my mistake), found the sicily by car counter at 15:25 and picked up the car at 17:50 so 2 hours and 25 min - this is really unacceptable.

Used Target several times. Always excellent service. Only reason for not giving 5* is that the car was quite dusty inside. Otherwise excellent as usual.

Never used before but definitely will again as excellent prices and service.

L’hôtesse d’accueil était très agressive car nous avons refusé de faire une assurance chez elle car nous avions pris l’assurance complète déjà avt de partir chez AXA... Nous avions vraiment l’impression qu’elle était payée au nombre d’assurances qu’elle faisait.... Nous avons tenus bon et elle hésitait même à nous louer la voiture !!! Un comble vu que de notre côté, tout était payé et que nous étions en règle d’assurance.....

Rien à dire .

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Easyrentcars made the process incredibly easy and were very professional, supportive and quick with helping get back our insurance claim paperwork from Europar (we had taken out zero excess cover with Easyrent!)

Super nice people