“The information to rent the car I wanted where incorrect”
About Keddy by Europcar:7.0/10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
“Roll down the window and let the wind blow back your hair”
About ACE Rental Cars:10.0/10
Great car for the money. I loved having a vehicle in case I want to change my itinerary on a whim, which I did twice. All the latest gadgets are there and Apple Car Play. Thank you!!
I was a little concerned as I hadn’t heard of Ace before and I saw some negative reviews but I was very pleasant surprised. The car was great and clean. The pick up/drop off process was easy and without issue. Amazing value for money. I would use Ace again.
The rental experience was smooth and easy for me as first timer. The only feedback which I need to provide is how the responsibility of the staff to help first time customer to understand more like where is the car key placed in car.
About QEEQ:8.0/10
Very smooth n easy booking experience online but need improve on details provided for customer searching for car availability dates and time - it never show what is available and not available
Prompt and friendly customer service from counter staff, clean and new vehicle provided
About QEEQ:10.0/10
Initially I felt apprehensive to book with third party platform, however I have positive experience with QEEQ. The platform is straight forward and easy to use and telephone inquiry also met with friendly and competent customer service staffs. I am happy to give 5 stars review to QEEQ
I did purchase reduce access insurance with QEEQ and glad that I do not need to make claim, be good to see review from anyone who might have insurance issue either positive or negative
When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???
About QEEQ:10.0/10
No issues, so far so good already booking another vehicle.
The service people at the pick up were rude and unfriendly since 2 women were picking up the car! To the men in front of us they were more than friendly including giving free upgrades! Vehicle had to be taken back after 6 days due to technical difficulties! Had to drive to two different cities to accomplish this! Frustrating!!
“Excellent value for money, problem free car hire”
About Alamo:9.0/10
I read a few reviews which advised against using Alamo but to be honest I couldn't fault it. The staff were helpful, the vehicle was great and we had a trouble free holiday. They don't make a big fuss on returning the car, they just walk round and make sure there is no perceptible damage that wasn't there before and sign it off. All perfectly standard and normal practice. Thank you will use again, exceptionally good value and service.
About QEEQ:10.0/10
Not much to say about the booking process. It is what it is. It was problem free and everything was recognised at the airport end without issues.
I use Avis in Europe but the car picked up in Dallas was in poor condition - holes in seats, many scratches & small dents, scuffed alloys etc. I won’t be selecting them again in the US. In fairness the pick-up and drop off process was smooth and the staff obliging.
About QEEQ:10.0/10
Easy to use and the WhatsApp chat process was excellent.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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