DUNEDIN AIRPORT CAR RENTAL REVIEWS

The GO counter staff at pickup in Dunedin was professional, knowledgeable, and courteous.

Everything went smoothly. I wouldn’t say you can guarantee a car model as we had a Toyota Corolla not a Toyota Yaris. However, we were more than happy with the Corolla. Just a question for future, GO took a bond of NZD2,500.00. If the car or windscreen got damaged, what are the pitfalls of trying to get that back from QEEQ under your insurances?

Everything went well. We rented a very basic car and that's what we got. It drove well and I enjoyed using it

So far so good

Exceeded expectations on all counts. Thanks so much!

I'll definitely be using QEEQ.com again! Thanks so much!

Average little run about, not exactly clean but did the trick. Well worth the money though. No complaints

Will use again

the car was passed as ok but on a second look after driving 5 miles to my brother house i noticed it had a big gash on the rear tyre which i felt i needed to take the car back and let the car rental company know about, they changed the car without issue but this was a very large rip in the tyre which ought to have been spotted prior to pick up as it was a safety issue.

Easy pick up and drop off. Good customer service and car was in good condition and very tidy. Highly recommended.

Easy booking procedure, competitive rates and no hassle or fuss. Highly recommended.

Yes excellent car, and very good customer service did not wait long for pick up and drop off the car. Helpfull staff

Good.

とても良い車を借りれて満足しています。

他社よりも比較的安い値段で借りれて良かったです。

Perfectly smooth. The staff at the Dunedin Airport counter was awaiting my arrival and gave a free additional driver add-on for my partner. The car was mechanically perfect. Do check the condition of the car as they may not report small scratches or dents, etc. so take a photo and email them as evidence so that you won't get penalised when you return it or verify together with one of their staff, just like we did.

Process itself and price protector were great. Slightly irritating to have to confirm my credit card details for a second booking (cancelled the first one due to an adjustment and its refund was almost instant). All good in the end but the search function in the Android app was quite bad when it couldn't pick up the right rental station or the city itself. Cust svc staff helped by providing a URL to book. Android app is really unstable with many reboots.

The lady who served us on MOnday evening was AMAZING!!!! Great service...keep her on she is a reall asset!

Pretty cool

Car was a bit aged (a 2010 model) and had minor faults (squeaks here and there; a few loose parts, etc.)

Really good value, very friendly service lovely car

Iam just waiting for the refund of the hold back to credit card. Only been two days after return. i ll wait till tomorrow

The car was great but the wiper blades needed replacing. We drove the car in the rain and the visibility was very limited. I have since phoned and emailed to advice, as it would be great to change these before the car is rented again - for safety.

All good as it is. Drop off was easy as it was just drop keys into the box.

Tried to extend our rental period by 6 hours and was going to be charged 60% more than our per diem rate. Drop off was very confusing, inconvenient and time consuming. First time with Europcar. We won't use this company again.

Great Web site for comparison of car rentals.

There was no problem but odometer shows over 170000km. Scary a little bit.

Windshield wipers were loud and not effective on passenger side

Car failed to meet expectations. 108,000kms on the clock! No indication at booking that this would be a well worn car.

We made a serious complaint with the Manager of Hertz Rental cars which run the agency at Dunedin airport for ACE Rental cars as the staff member on the desk who served us was offensive and rude!

I felt the cost to reduce excess wasn't made clear. I ended up having to pay $220 to reduce excess by a mere $500. I mean, why would I. I'd understood it was going to cost $22 total when that was per day. I wouldn 't have done it had it been explained.