Excellent value for money, problem free car hire

It wasn’t the car model booked how we the alternative suited our needs perfectly.

All very efficient. Price drop did not give any further benefit on this occasion.

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

Very disappointed that you consider a station wagon and a minivan to be the same class of cars. I booked my car very early to make sure you get it right. If you didn’t have a minivan available you should have given me a better car, not a worse one. I was tired, had three kids with me and no time to argue with the personnel but this is two times that I am renting a car in Italy and I am extremely disappointed with the lack of customer orientation those people have.

Everything was great, I shall use you guys again.

The check-in was fast and efficient, much better than with other car rental companies. Car was almost new and clean, although a bit smaller than anticipated (a Fiat Tipo instead of a wolkswagen Touran). Checkout very fast and efficient.

Very smooth booking and good website. Nothing to complain about

I have a visa credit card which I have used as a credit card for decades. They insisted it was a debit card and would not accept it forcing my husband who does not know how to drive stick shift to pay with his card as an extra driver. Our fee was quite a bit higher because of this.