“Highly recommended, pleasant & friendly rental service.”
About Dollar:10.0/10
Ended up hiring a larger car as we had increased luggage and car we had planned to hire was same spec as what we had at home which would no way fit everything in. Wasn’t cheap overall, bur given good daily price on increase. Service was fantastic and went out of their way to assist with child car seats etc.
Staff was very helpful with spot on customer service! Waiting time to get car was swift. Service of car could’ve been a bit better. As I entered the motorway the service signal came on
About QEEQ:10.0/10
Ease of access. Booking was simple and straightforward
“Outstanding service from Budget at Norwich Airport.”
About Budget:9.0/10
Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.
The pick up was smooth. Customer service once on phone was sketchy due to language barrier as they dint speak english. Drop was weird as my wife had to go inside and call the person. The person was trying to get money from me for cleaning the car which is unheard of.
The Hertz desk is inside a hotel at that address. Staff helpful. Car clean and fully fuelled. Office being renovated when we dropped of the car so left keys in drop off safe.
Pick up is furthest away from arrivals (5 minute walk) but service and car condition good. No staff at drop off so had to go back to desk to hand in keys
So, regarding documents, your website says to check gov.uk, which says no IDP for France. Then Qeeq sends an email during bank holiday stating that IDP is Mandatory for pick up. Could not get one as all post offices closed. This led to a couple of days of concern not knowing if we could pick car up or not. Thanks guys, it's not Mandatory for France!
Process was very smooth, from the airport pick up to the actual collection of the car with courteous and helpful staff. Liked that I could just pick and drop the car off within the drop of a bat.
About QEEQ:10.0/10
It was a breeze to use QEEQ. However, did not get to see the price protector work it's magic as I made a pretty last minute booking.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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