From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3831892284
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3831892284
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Find Your Thrifty Car Rentals at Boston Logan International Airport

CAR RENTAL REVIEWS ON THRIFTY AT BOSTON LOGAN INTERNATIONAL AIRPORT, BOS

Average rating on Thrifty at Boston Logan International Airport: 6.8 /10

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Medium SUV | Kia Sorento or similar
Reviewed: Wed, Jun 22, 2022
About Thrifty: 10.0 /10
All good. Especially the agent at pick up!
About QEEQ: 10.0 /10
Very Efficient!

Hilary Rusk

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Reviewed: Wed, Jul 31, 2024
About Thrifty: 8.0 /10
Overall, the process of renting and returning the car was convenient. The car, with 6000 miles on it, was okay. The original exterior had some wear and tear, but no one checked during pickup. Thankfully, I took photos, so when asked if I caused the damage during return, I could show the photos taken at pickup.
About QEEQ: 10.0 /10

Barbara Bird

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Reviewed: Wed, Aug 9, 2023
About Thrifty: 2.0 /10
On the third day after picking up the car from Thrifty on the 23rd, the car signaled an oil change alert and started shaking on the 25th. I immediately contacted the car rental service: 1. Initially, the rental company asked me to change the oil myself. Aside from the fact that I don't know how to do it or what oil to buy, they couldn't answer who would be responsible if anything went wrong. So, I refused. 2. I requested a replacement vehicle from Thrifty, which was unsuccessful. 3. I then asked Thrifty to tow the car away and refund the rental fee from the 25th to August 5th while reserving the right to claim for any additional losses caused by the car issues. 4. Towing service was supposed to start on the 26th but was delayed. Eventually, they towed the car without notifying me, leading me to think the car was stolen, almost prompting me to report it to the police. Yet, Thrifty still wanted to charge me. Excuse me? They rented out a poorly maintained car, and now they wanted to bill me for parking fees?! 5. A long battle for my rights began… countless calls to customer service and specialists, and each time I had to re-explain this whole story. Every representative was polite and said the same thing - they are communicating with Thrifty and need 10-20 working days. It’s been nearly three weeks now, and I still haven’t received a satisfactory resolution. I've been using this company for over ten years, and this is my first trip to the US post-pandemic. Two rentals, one in Los Angeles where my booking was overbooked, and this one in Boston where the car broke down in two days. Neither issue has been resolved to this day. The rental fee was collected in full, but getting a refund is incredibly difficult. The company's problem-solving ability is appalling and disappointing. I will definitely turn to other services like Ctrip in the future; they handle issues efficiently and provide refunds promptly, usually within three days. Without a doubt, the difference in service quality is night and day.

L.Gomes

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Reviewed: Tue, Nov 23, 2021
“Easy to use.”
About Thrifty: 10.0 /10
Great customer service and good quality vehicles; could use more counter staff.
About QEEQ: 10.0 /10
Great prices and easy to use website and app. Will be renting from here again.

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Thu, May 23, 2024
“great”
About Thrifty: 9.0 /10
Great service. The car was huge. The outside of the car was a little dirty but the inside was clean. The staff at Thrifty went above and beyond on our return they dropped us to the main airport as we have 3 kids and a car full of luggage. Very helpful.
About QEEQ: 8.0 /10
Easy to use. No issues.

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Compact | Mystery car or similar
Reviewed: Thu, Jan 12, 2023
“Car was poorly described and didn’t meet expectations”
About Thrifty: 6.0 /10
Car booked was a “mystery” car for “5 passengers”. What we got was a Chrysler Trax which is a subcompact SUV. It was very small. How is was supposed to accommodate 5 passengers with any luggage is unclear.

Chris Bramley

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Mini Van | Chrysler Pacifica or similar
Reviewed: Thu, Jan 11, 2024
“Easy pick up. Great Car. Good Value.”
About Thrifty: 10.0 /10
Easy pick up. Helpful and efficient staff. Great Car.
About QEEQ: 10.0 /10
Price Drop kicked in and saved almost £100.

A.Frezza

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Compact | Mazda 3 or similar
Reviewed: Thu, Aug 18, 2022
“Fantastic experience.”
About Thrifty: 9.0 /10
Everything went fine. The car was perfect and the staff was very efficient. The only little problem I experienced was a long waiting time at Boston airport but I was anyway satisfied
About QEEQ: 9.0 /10
I found the best rate and I was also positively surprised by the fact that I didn't had to pay anything in advance
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Guy Roth

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Sun, Oct 23, 2022
About Thrifty: 8.0 /10
I waited for the pick up more then 2 hours. Don't know why there was only one peson giving service when ther where around 30 people waiting.... In the other companies boots I saw the line went faster....!!!
About QEEQ: 8.0 /10

Lillian Scripps

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Reviewed: Sun, Jul 30, 2023
About Thrifty: 4.0 /10
When returning the car, they didn't explain the reason but charged over $180. I only found out after getting home and seeing the credit card charge. I contacted customer service, but no one responded. The service is particularly poor. I will never rent a car from this company again. It's better to spend a bit more and go with a reputable company.

Brook Horace

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Reviewed: Sun, Feb 18, 2024
About Thrifty: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Mike Sally

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Reviewed: Sun, Feb 11, 2024
About Thrifty: 10.0 /10
It's okay
About QEEQ: 10.0 /10

Tim Richards

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Reviewed: Sat, Oct 9, 2021
About Thrifty: 4.0 /10
They immediately tried to sell insurance and push a daily EZpass fee. The car was quite old, and I had to change the car three times before getting the model I reserved. I won't rent from Thrifty or Dollar again.
About QEEQ: 10.0 /10

Julius Hughes

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Reviewed: Sat, Jan 29, 2022
About Thrifty: 2.0 /10
Thrift's service is beyond words. They asked me to cancel the contract just because my credit card doesn't have a chip! They recently changed all their card machines and now only accept chipped credit cards. Debit cards with chips don't work, and they don't accept cash. So, I had no choice but to cancel the order and all of Thrift's services. I'll be sure to exclude them from all my future rentals!

Natalie Springhall

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Reviewed: Mon, Jul 22, 2024
About Thrifty: 10.0 /10
Very good
About QEEQ: 10.0 /10

Ruby Micah

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Reviewed: Mon, Jan 29, 2024
About Thrifty: 10.0 /10
Good service
About QEEQ: 10.0 /10

T.Smith

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Compact | Ford Focus or similar
Reviewed: Mon, Dec 4, 2023
“Fair due to Thrifty.”
About Thrifty: 7.0 /10
Thrifty ran out of cars and was moving cars to fill demand making for a 2 hour plus wait with no assurance a car would be made available. Counter staff were not helpful claiming to be unaware there were no cars available.
About QEEQ: 8.0 /10
It works.

Bengt O Björklund

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Mini | Chevrolet Spark 4 Doors or similar
Reviewed: Fri, Sep 9, 2022
“Good and bad. Uploaded the price I ended up with. About a hundred dollars more.”
About Thrifty: 10.0 /10
It took almost two hour line to get to the counter. Not good.
About QEEQ: 10.0 /10
It turned a lot more expensive.
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Pamela Douglas(s)

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Reviewed: Fri, Nov 10, 2023
About Thrifty: 2.0 /10
They said they could only provide an electric car, even though we had specified we were going to Canada. We had no choice but to upgrade for $30 a day and the only option was a pickup truck. The truck bed had no cover, so we had to keep our luggage in the back seat. It guzzled gas, so we changed our plans and went to the airport to swap cars after eight days. We then got a Toyota Venza.

Xanthe Service

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Reviewed: Fri, Dec 22, 2023
About Thrifty: 6.0 /10
I would say it's just average.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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