The pick up was smooth. Customer service once on phone was sketchy due to language barrier as they dint speak english. Drop was weird as my wife had to go inside and call the person. The person was trying to get money from me for cleaning the car which is unheard of.
Car for rental need to be checked and well prepared for customer.
About QEEQ:9.0/10
When got some urgently, cannot contact you via phone call.
Customer and local company should have contact channel via others application such as WhatsApp too.
“It was a nightmare. Pls check and give me a FULL REFUND.
I have proof of conversations to supplyer”
About SURPRICE RENT A CAR:2.0/10
It was a nightmare to get such an old damaged car. The car was soo old. It did not have any pick up. We went to mountain area and the car stopped working. We had got stranded for 12 hours with kids in car. When I informed the supplier. They took
Over 14 hours to send me any help. As it was snowfall. We had life torture and spent over 600 euro to stay night and tech to any point of help.
I NEED A FULL REFUND AND COMPENSATION.
ELSE I WILL HAVE YO FILE AN OFFICIAL SUIT FOR CHEATING AND GIVING ME UNSAFE CAR TO DRIVE WITHOUT ANY CHECKS.
“Alamo Georgie, s'attendre à un service minimum...”
About Alamo:5.7/10
Notre avion a atterri à 22h45 et nous avons dû attendre 1h la personne en charge de nous amener la voiture. Il est arrivé sans s'excuser de l'attente à l'aéroport. Il nous a fournis une voiture plus grosse, mais totalement crasseuse. De la terre, de la poussière à l'intérieur et à l'extérieur. Rien n'avait été fait. Lors du constat des chocs et des rayures, ils nous était très difficile voir impossible de constater les rayures tant la voiture était sale et qu'il faisait nuit. Le réservoir de la voiture n'était pas plein. Il manquait 5 litres d'essence. La voiture était garée sur le parking de l'aéroport et nous avons dû payer le stationnement pour sortir du parking...
About QEEQ:10.0/10
Easyrentcars à été impeccable comme d'habitude. La réservation était "sous confirmation", la confirmation a été reçu en moins d'une heure.
They have 2 offices in Tbilisi and they could manage change our pick up location. I don’t remember seeing pick up option from the center, however it can be easily managed on the site. The only thing is we spent more than one hour because location on google maps shows new under construction location and then we couldn’t figure out the insurance info and how it actually works.
Unlike other car rental companies they charge for additional driver. And at the drop off we were told that the car was received cleaned, so we supposed to wash it before handing over but when we picked it up the staff told us clearly that the car should be just clean enough to be able to inspect it.
The worst was 3 closer to 2 bars tank, so it’s much harder to calculate how you should give it back. Full-full must be the only condition I think.
“It is very wonderful experience to rent a car with Surprice Rent A Car”
About SURPRICE RENT A CAR:10.0/10
I really appreciate the help and very good service that Mr. George gave to us. He reply immediately when we have question and he is very polite. I highly recommend to rent a car with Surprice Rent A Car, car and service are very good.
Me.Nick from super car very professional person.
Had given me lot of information as well as very helpful.i would like to recommend supercar specially for Georgia.very honest people.
Also I did not had any issue whole return.
My deposit 300$ was back to account within 5 days.
About QEEQ:8.0/10
Regarding the counter payment and balance payment I had small miscommunication.but all over ok
Like: I liked everything about the vehicle and the Avis office. Dislike: When I dropped off the vehicle at the airport, there was nobody at the office, I had to wait over 30 minutes for the employee which is not ok
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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View more >Dislike: When I dropped off the vehicle at the airport, there was nobody at the office, I had to wait over 30 minutes for the employee which is not ok
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