QEEQ CAR RENTAL REVIEWS

It was very busy and the shuttle bus took 20 mins to pick us up from the Airport pick-up point

The Booking Platform worked fine

The car was exactly what we were expecting, and the pick up and drop off were quick and easy

Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.

Upgraded to an SUV class of vehicle at no extra charge.

easy booking and good prices

Wonderful! Although one of the tyres was out of air, staff helped to top up the gas. Overall a fuss-free experience!

Great! Easy to use.

The car was not serviced. One tire was getting low every two days. Windscreen wiper was not ok. Had to stop when was raining. The needed a alignment and balancing. Tray to speak via what up with them, then never replayed. Never rent with FOCO again

Don’t work with FOCO.

Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.

Nil

Brilliant service from brilliant, friendly and helpful staff

The vehicle was not prepared for rental. It had not been cleaned and was not re-fuelled. The lack of fuel was reported to Avis before we left the rental lot. I paid for a full tank of gas, On returning the vehicle, I complained about the lack of preparation, cleanliness and missing gas. The only thing Avis was prepared to do was refund the charge for gas. It remains to be seen whether this gets paid. The vehicle itself wasn't great. There was a loud annoying squeak that was irrutating throughout the 2 week rental. The ride of the vehicle could best be describes as 'agricultural', i.e. not very comfortable.

Booking process was okay. No benefit from price drop protector.

Although there was a queue on arrival the efficiancy of the staff and number reduced any wait considerably.

La voiture était bien, mais elle possèdait quelques problèmes : - 1 : La voiture était assez ancienne et assez cabosée 2018 - 2 : Les essuies glaces étaient morts - 3 : L'airbag passager se déconnecte tout le temps ce qui est très dangereux - 4 : Problème de verrouillage centralisé sur la porte passager Sinon la prise en main était longue (30 minutes d'attente) mais l'accueil OK et le retour très facile. Je recomande

RAS

All my dealings with Apex were easy. The staff were helpful, informative, and quick to respond to questions. The car was more spacious than expected and a pleasure to drive. Apex had no problems with us hiring the car for a one way journey between the Islands.

The QEEQ platform was intuitive to use and quickly got us a range of options which we were able to easily lock in for the trip.

The car and service was good. will recommend. Even though we booked for Nissan Almera but we got Toyota Vios which is similar to.

Initial car rented wasn't available so I was provided with a vehicle with much less luggage capacity. Amenities would of outweighed the luggage issue if they worked properly. Monitor for movies on the passenger side rear seat was broken.

QEEQ.com is very easy to use and booking is quick.

The vehicle I ordered was upgraded and we added to this and upgraded again to our desired vehicle

No price drop happened!

Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.

Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.

They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.

All Good

Had to wait 35-40 mins for shuttle from airport when told by phone would only be 10mins.

Good

Drop off was misleading and totally confusing. Was supposed to open at 05:00 and I was there at 05:30. Gates were marked in red tape to say closed and open at 7 written over the 5. Return to car centre. Also why an extra charge to travel in Northern Ireland.

All was good.

Horrible