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Rental was okay i think, would have been great we would have got the car which we booked for

Reviewed: Wed, Jun 22, 2022
About EZU: 9.0 /10
The car originally booked was KIA RIO and the car provided was Toyota Camry 2.5L which was way big to our requirements. Costing more on fuel
About QEEQ: 8.0 /10
Good Platform for booking car rentals
Economy | Kia Rio or similar


sameer iyer

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Economy | Toyota Yaris or similar
Reviewed: Tue, Apr 20, 2021
About EZU: 9.0 /10
It's been a week and I still haven't received my deposit. They had promised to transfer it back in 1-3 days. I have called them up twice and yet no resolution.
About QEEQ: 9.0 /10
Price drop protector did not work.

Mrs Gumboot

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Economy | Toyota Yaris or similar
Reviewed: Fri, Aug 21, 2020
“Great holiday in Queenstown.”
About EZU: 7.0 /10
The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.
About QEEQ: 10.0 /10


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Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Mar 21, 2020
“Worth it for my trip”
About EZU: 9.0 /10
Got what I wanted, need a 4x4 in NZ so worked well
About QEEQ: 8.0 /10


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Medium SUV | Toyota RAV4 Model Guaranteed
Reviewed: Sat, Aug 17, 2019
“It was a pathetic experience. Poor service and no one wanted to hear about our problem....”
About EZU: 3.3 /10
It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.
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Medium SUV | Honda CR-V or similar
Reviewed: Thu, Aug 1, 2019
About EZU: 7.3 /10
Car was not very clean but drives well.
About QEEQ: 8.0 /10

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