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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6770917088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6770917088
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CAR RENTAL REVIEWS ON EUROPCAR IN FLORENCE

Average rating on Europcar in Florence: 7.8 /10

M.O'Reilly

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Economy | Peugeot 208 or similar
Reviewed: Wed, Jun 22, 2022
About Europcar: 8.0 /10
We had a very long wait to pick up our car in Florence. There was a long queue to get service.
About QEEQ: 8.0 /10

R.Bhalla

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Intermediate | Audi Q3 or similar
Reviewed: Thu, Jun 20, 2019
“Returning the car was difficult, especially finding a fuel station and was forced to return without”
About Europcar: 6.3 /10
Average - had booked a Q3 but that wasn't available.

P.Shevlin

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Thu, Jun 13, 2019
About Europcar: 9.0 /10
I booked in Florence city center but failed to realize that they close at 12:30pm on Sunday. After a couple of hours of panic, my wife and I went to the airport car rental, after a few minutes, the staff managed to switch the pickup point to theirs and we were on our way. Very grateful to the staff are the Europcar rental at Florence airport, they helped us out a lot!!!!!!!
About QEEQ: 10.0 /10

Mark

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Standard | Volkswagen Passat Station Wagon Automatica or similar
Reviewed: Thu, Jul 11, 2019
“Overall easy experience”
About Europcar: 9.3 /10
Europcar counter folks were fine but their 24/7 emergency line was not. We called for help when a warning light came on in our Volvo. The person answering did not speak English but said someone would call us. Never got a return call. We figured out the issue but if it was more severe I can imagine a frustrating experience. Got their cell phone/WiFi rental. It was fabulous making navigation and location highlights easy. Worth the money.
About QEEQ: 8.0 /10
All aspects were great except it would have been helpful to add the rental company on the confirmation. We made the reservation far in advance and forgot it was through Eurocar. Overall experience was great.

SarahM

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Medium SUV | Renault Kadjar or similar
Reviewed: Thu, Aug 22, 2019
“great experience on app and booking was easy”
About Europcar: 9.3 /10
Everything about the car and counter staff in Florence was excellent. The europcar app was terrible , and the customer service over the phone was terrible - staff members didn’t listen, did wrong updates, didn’t send confirmation of changes, and didn’t listen.
About QEEQ: 10.0 /10
easy app to use, and booking was easy.
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L.Bach

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Economy | Renault Clio or similar
Reviewed: Sat, Sep 21, 2019
About Europcar: 8.3 /10
Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.
About QEEQ: 10.0 /10
First time booking with Easyrentcars and it was so easy and simple. We had additional coupons which helped a lot.

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