BOSTON CAR RENTAL REVIEWS

Very good sevices. TOP

Very good prices and easiest compare

The car was great, but they didn’t tell us anything about setting up the ezpass. We found the device in the backseat when we got to our destination having passed through several tolls.

Love the price drop protector. Very convenient app and best prices for rentals period.

Muy buenos

Muy buenos

Car was brand new and not ready to drive when arrived Otherwise perfect

They closed the drop off location and I was wandering in the road where to drop off the car and have spent extra 10 dollars taking the car out of parking and take it to airport drop off location. They never informed that they will close the centre when I picked up.it was terrible

I booked with super protection but Alamo desk staff told me it's not enough. She recommended md to choose Alamo's extended warranty for full coverage. So I paid extra 50 dollars for that warranty. Easyrentcars.com showed me super protection would cover everything but looked like it didn't. I wonder what's the problem.

Having all car hire companies under one roof at Logan Airport Boston so easy, just find your company and check in. easy process (if you prbooked) they check your details and point you to the Garage where your chose of vehicle is waiting, you may not get the vehicle you chose online, but you do have a chose of similar vehicles presented to you, I would have preferred the car I originally chose online, but the vehicle I picked (Toyota Camre the "Y" was missing) was acceptable. I did make a quick inspection of the condition of the vehicle before leaving the parking structure and did note the missing Y and what appeared to be a slightly misaligned front offside quarter panel in relation to the drivers door, also the wheel well liners were also out of alignment. other than a few niggles the whole Dollar rental experience and vehicle were flawless.

Excellent friendly customer service. Very clear with no hidden costs or fees at the counter.

As a whole the experience wasn't bad, especially as the car was concerned, but the customer service for me was a total disaster. First, I was charged a second time for a 100% prepaid booking. I had to show them this on return, so they started doing something to correct it - and I'm still not sure whether they did it so that I didn't pay anything additionally. Second, nobody warned me that the moment I get out of the rental location, I will get into a city tunnel that is actually a toll zone. And the toll charges by Budget are anything but budget - it's a complete rip-off. I was charges over $22 for one single toll charge (and my friends living there told me they are paying somewhere between $1 and $2 for the same thing. Other than that - no problems, great car, well, nobody cares about marks and scratches in the USA, they don't even bother marking them on the protocol or checking for them on return, but I am already getting used to this.

This was exaxtly the same as if we had reserved wirh Budget to start with, only with a much better price.

Fantastic price for a one-way rental. I will use Easyrentcars from now on.

The car was ok but the tariff didn’t match with the one on the app it was more expensive at the moment of pick up

The app was great

Very smooth pickup and drop off experience.

Great customer service.

I though that the staff were very ignorant and unhelpful when I needed assitance with the child seat, also I asked for a toll tag and never received it, there seemed to be nobody at the desk when I needed assistance. Need more task lighting in the pick up area, how is anyone suppose to install a seat in bad lighting

Booking was a breeze

Car booked was a mid size SUV however the car offered was a very small SUV and could fit only 2 suitcases. We were told this was still "Mid Size". Dollars charges for road tolls very high compared to other companies.

Easy booking but should show exactly what is or is not included in the insurance package and what additional fees to expect from rental company.

The staff were very polite kind and helpful

The staff were very polite kind and helpful

Over booking on convertible none available at pick up time took over an hour to locate one

Excellent ex

They don’t have the truck.They give me a mini van instead. Not very happy. The car was bumped and have noise when I driving or turning.

Only issue was the writing on the passenger side window and several small scuff marks on the Evoques body. Would have expected a bit better external detailing for a high end SUV

Booking was smooth and easy. Great experience and great price.

Charged more on the spot under the pretense of additional taxes.

No. I didn’t get the vehicle I booked for. Instead given a freshly returned one which wasn’t clean or washed.