“Car was poorly described and didn’t meet expectations”
About Thrifty:6.0/10
Car booked was a “mystery” car for “5 passengers”. What we got was a Chrysler Trax which is a subcompact SUV. It was very small. How is was supposed to accommodate 5 passengers with any luggage is unclear.
The car didn’t match the one I rentes. I rented a Toyota 4 RUNNER specifically for the purpose of my trip, turns out ai get a Ford Edge non compatible with my requirements for this trip.
Good counter service but vehicle not where it was supposed to be and when found it needed refuelling which was disappointing as we wanted to get away whilst still light. Overall delay about 20 minutes but staff were helpful throughout.
About QEEQ:10.0/10
Easy to book and price drop kicked in to reduce the overall cost. Website is easy to use.
Everyone and everything was nice
But the nice gentleman who handed over the car and briefed us about everything was exceptional.
Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing
“No easy, not straightforward, has added cost and worry.”
About AVIS:8.0/10
I've been charged twice, despite paying you in full on booking, Avis have also charged me. A case has been raised and you are dealing with it, but it's inconvenience and worry I could do without and has tainted the experience.
I waited for the pick up more then 2 hours. Don't know why there was only one peson giving service when ther where around 30 people waiting....
In the other companies boots I saw the line went faster....!!!
Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama. Staff was professional and pleasant.
About QEEQ:10.0/10
Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama.
1h30 pour récupérer la voiture a boston.
Première voiture dégueulasse et endommagée : 15 min de plus de perdues. Deuxième voiture en excellent état. Pas trop de surprises a part qu'ils ont essayé de nous coller des services additionnels ni vu ni connu en nous demandant juste d'appuyer sur ok.
Everything went fine. The car was perfect and the staff was very efficient.
The only little problem I experienced was a long waiting time at Boston airport but I was anyway satisfied
About QEEQ:9.0/10
I found the best rate and I was also positively surprised by the fact that I didn't had to pay anything in advance
Last car for rent at moment if pick up, not at optimal condition due to several minor scratch and visible the front suffer damaged. Excellent customer service by dollars personel at Logan airport.
“expensive for the car we got. It is old car. It should not be for rental.”
About AVIS:6.0/10
Got the Old car (Old model more than 7 year ago). The car doesn’t support any new infotainment system (ie. Apple Carplay, Andriod Auto) or bluetooth connection.
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