Easy pick up, . Be advise of toll's recharge of 10$ a day when you used, of 13 $ a day if you want flat rate.
Extra charge for accident service of towing.
As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc
About QEEQ:10.0/10
The price drop mechanism didn't seem to trigger but we got a great price and service was perfect
At pickup it's in a caravan which no automatic door which is a pair when you've got heavy luggage you just schlepped up a ramp.
Kind of forced me to take insurance I didn't want to spend money on.
Had to return by Hertz which was a pain since it was unexpected and I was in a rush.
Exceeded my expectation, smooth transition of booking and handover of car the best one i had ever..
Great staff, Great deals totally worth the time....
“Getting "lost" in Hert'z + Auckland's confusing and understaffed airport is not fun”
About Hertz:5.0/10
I arrived in auckland domestic terminal with 4 large luggages and 2 small ones. I went to hertz in domestic terminal. The staff told me, my booking is in the international terminal. I had to brought all the suitcases walking over 15 minutes because I couldn't take the terminal bus.
Once in the international terminal, I went all the way to the car rental pick and found there is nobody in the counter. I asked someone inside the parking lot, apparently I had to go back to inside the international terminal because the counter is in there. (Thanks to the confusing signs I walked back again to the internal terminal counter). There was only 1 staff there and she was nice and polite.
Got my keys and walked back to parking lot. After I drove off, there was no one to verify if there was spots or defects in the car but fine with me.
Few days later, I went back to return the car, again there was no staff in the parking lot. I was confused because I expected I could check out immediately and someone would check if the car is fine and release my deposit. So I just parked the car, brought the key with me. I walked back to the terminal, and found the counter empty.
There was a sign saying "be right back in 15 mins". I waited 15 mins, there was still noone. Luckily there is a key drop. So I dropped my key there.
This is the most surreal car rental experience I've ever had. There is nobody who received the car back, I just dropped the key. I hope nobody is going to do anything weird with the car while I dropped of the car.
About QEEQ:8.0/10
I booked the car but was not told that I should go to the international terminal counter instead of the domestic counter. That was slightly confusing because I had to walk pretty far to get there.
I also blamed Auckkland airport for being very confusing and understaffed for my trouble.
“Friendly and efficient staff and great value for money.”
About Jucy:8.0/10
The Jucy staff were friendly and helpful in organising to get the car after hours (due to delay at the airport). Pickup was really efficient.
There were 2 downsides: (1) the car itself: it was a bit old and the air-conditioning didn't work. (2) the after hours drop off and keybox location wasn't clear.
About QEEQ:10.0/10
Booking was a breeze.
I needed some extra insurance and this was provided seamlessly by QEEQ. I later had to get some clarification on the insurance and this was provided by swiftly and efficiently QEEQ. Ten-out-of-ten!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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