Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.
“Wasn’t a great experience as the car broke down and no help.”
About Budget:8.0/10
Car broke down. Battery flat and warnings up on dashboard. Tried to call Budget road side assistance but got nowhere. Tried to call drop off point but no response. Couldn’t get the car back on time because of this. Ended up paying someone to jump start me and finally got the car to an alternate drop off point. Fella there was very helpful.
“Checkin staff needs more customer service training.”
About Hertz:8.0/10
Checkin Counter staff's responses were curt, speaks w minimal eye contact, no greetings, no smiles, no 'thank you'....simply bored with her job (?) Overall, unapproachable & checkin was unpleasant.
In contrast, Checkout staff were courteous & professional.
“BUDGET = voiture sale et en très mauvais état. Pneus lisses !!!”
About Budget:5.0/10
Voiture ne correspondant pas à la catégorie réservée, sale et vieille avec des pneus lisses et de marques différentes. J'ai du changer deux fois de véhicule avant d'en avoir un de la bonne catégorie !!!
Pickup counter was crowded. They said the car I had booked is not avialable and were trying to push an EV car which I didn't want. Finally after 15 minutes of haggle they gave me the car that I had booked.
1ere expérience avec un pick-up ! Trop bien ! Voiture au top, juste une remarque,il manquait une fermeture pour le coffre car on a eu un peu de pluie et pas cool le coffre ouvert. Sinon super voiture et Alamo au top. Très bon accueil au comptoir.
About QEEQ:10.0/10
Site bien fait et prix très compétitifs et corrects. Pas de soucis pour la réservation.
was 2nd in queue when I got to EWF rental pick-up at P3. In fact i was 1 hour ahead of booking time and the staff allowed me to collect the vehicle. Staff at the counter was helpful in explaining the details of the car rental.
About QEEQ:10.0/10
Was cheaper than other online websites that I visited prior to deciding to go with QEEQ.
At pickup it's in a caravan which no automatic door which is a pair when you've got heavy luggage you just schlepped up a ramp.
Kind of forced me to take insurance I didn't want to spend money on.
Had to return by Hertz which was a pain since it was unexpected and I was in a rush.
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