From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3829511176
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3829511176
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Hertz, Auckland Airport Car Rental

Hertz 3000+ ratings, 50 reviews

Auckland, Auckland Region, New Zealand

8.1 / 10 Very good

Hertz - Auckland Airport Information, Car Rental Instructions & Policies

Store Location

ANDREW MCKEE AVE

Telephone

092568692

Pickup from Branch or Car Park & After Hours Pickup

The Hertz - Auckland Airport car rental location is in terminal

You can walk to the counter of Hertz - Auckland Airport car rental.

You must provide a flight number when picking up a car from Auckland Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC TERMINAL.

Return to the Store, Car Park or Key Box & After Hours Return

Please park the car back to the parking lot of Auckland airport and the staff will check it. After that, please get to the airport terminal, find the "Car Rental" sign and put the car key into the Dropbox of Hertz.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driver's License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full driver's license issued in New Zealand

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 12.59/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
NZD 17.25/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 14.95/day
capped at NZD 59.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 14.95/day
capped at NZD 59.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 14.95/day
capped at NZD 59.8

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER: Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for Toyota Corolla Hybrid-hybrid,

NZD 5500 for Peugeot 2008,

NZD 5500 for Toyota Cross Hybrid-hybrid,

NZD 5500 for Renault Captur,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Renault Trafic,

NZD 5500 for Hyundai I20,

NZD 5500 for Toyota Camry Hybrid-hybrid,

NZD 0 for Volvo Xc60 Hybride,

NZD 6001 for Description Not Available-hybrid--4wd,

NZD 6001 for Skoda Kodiaq--4wd,

NZD 7200 for M5 Ford Mustang Gt,

NZD 6001 for Renault Espace,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Ford Mondeo,

NZD 5500 for Toyota Yaris Cross Hybrid,

NZD 5500 for Jeep Compass,

NZD 5500 for Kia Sportage--4wd,

NZD 6001 for Mercedes Glc 4x4--4wd,

NZD 6001 for Ford Ranger--4wd,

NZD 6001 for Citroen Spacetourer,

NZD 6001 for Polestar 2-electric,

NZD 0 for Hertz Mystery Vehicle,

Theft Insurance Excess differs by car model:

NZD 5900-6900 for other car models.

NZD 0 for Toyota Corolla Hybrid-hybrid,

NZD 0 for Peugeot 2008,

NZD 0 for Toyota Cross Hybrid-hybrid,

NZD 0 for Renault Captur,

NZD 0 for Cubic Metre Van,

NZD 0 for Renault Trafic,

NZD 0 for Hyundai I20,

NZD 0 for Toyota Camry Hybrid-hybrid,

NZD 0 for Volvo Xc60 Hybride,

NZD 0 for Description Not Available-hybrid--4wd,

NZD 0 for Skoda Kodiaq--4wd,

NZD 0 for M5 Ford Mustang Gt,

NZD 0 for Renault Espace,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Ford Mondeo,

NZD 0 for Toyota Yaris Cross Hybrid,

NZD 0 for Jeep Compass,

NZD 0 for Kia Sportage--4wd,

NZD 0 for Mercedes Glc 4x4--4wd,

NZD 0 for Ford Ranger--4wd,

NZD 0 for Citroen Spacetourer,

NZD 0 for Polestar 2-electric,

NZD 0 for Hertz Mystery Vehicle,

Third Party Liability Excess differs by car model:

NZD 5900-6900 for other car models.

NZD 5500 for Toyota Corolla Hybrid-hybrid,

NZD 5500 for Peugeot 2008,

NZD 5500 for Toyota Cross Hybrid-hybrid,

NZD 5500 for Renault Captur,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Renault Trafic,

NZD 5500 for Hyundai I20,

NZD 5500 for Toyota Camry Hybrid-hybrid,

NZD 0 for Volvo Xc60 Hybride,

NZD 6001 for Description Not Available-hybrid--4wd,

NZD 6001 for Skoda Kodiaq--4wd,

NZD 7200 for M5 Ford Mustang Gt,

NZD 6001 for Renault Espace,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Ford Mondeo,

NZD 5500 for Toyota Yaris Cross Hybrid,

NZD 5500 for Jeep Compass,

NZD 5500 for Kia Sportage--4wd,

NZD 6001 for Mercedes Glc 4x4--4wd,

NZD 6001 for Ford Ranger--4wd,

NZD 6001 for Citroen Spacetourer,

NZD 6001 for Polestar 2-electric,

NZD 0 for Hertz Mystery Vehicle,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland International Airport

Railway Stations

11.2 mi from Britomart Train Station

Hotels

2.4 mi from Naumi Auckland Airport

4.8 mi from Allenby Park Hotel

10.3 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9.1 mi from Mount Eden Domain

11.2 mi from Sky Tower

11.4 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -37.005603 174.791014

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.1 / 10 Very good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.1
  • Spaciousness: 1.1
  • Counter staff: 0.9
  • Pick-up location: 1.0
  • Drop-off location: 0.8
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Bess Ralph

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, June 25, 2024

    The experience with Hertz was terrible. Do not choose this company. The system is chaotic, and every employee seems clueless about their job. They overcharge without reason, the refund process takes forever, there's no way to file complaints, and nobody takes responsibility. The handover process is extremely disorganized. The car itself had some minor issues. Additionally, they didn't mention any problems when the car was returned, but few days later they claimed there were scratches for which I couldn’t prove the responsibility, and they charged my credit card without my consent. Their actions are extremely unacceptable. Complaining to the rental platform didn’t help at all, still no resolution. Very poor service.
    Read More >
  • Carl Hobbes

    Auckland

    6 /10 Average

    Reviewed: Tuesday, June 25, 2024

    It's okay.
    Read More >
  • Phyllis Morgan

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    It's acceptable.
    Read More >
  • Anonymous

    Auckland

    8.3 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    Des frais rajoutés par Hertz sur la facture pas tres claires!
    Read More >
  • Kimberly

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Amazingly quick pick up and drop off experience. Friendly and helpful staff. Nice car.
    Read More >
  • J.Singh

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Staff is very good and helpfull. Thanks
    Read More >
  • Anonymous

    Auckland

    5 /10 Average

    Reviewed: Tuesday, June 25, 2024

    I arrived in auckland domestic terminal with 4 large luggages and 2 small ones. I went to hertz in domestic terminal. The staff told me, my booking is in the international terminal. I had to brought all the suitcases walking over 15 minutes because I couldn't take the terminal bus. Once in the international terminal, I went all the way to the car rental pick and found there is nobody in the counter. I asked someone inside the parking lot, apparently I had to go back to inside the international terminal because the counter is in there. (Thanks to the confusing signs I walked back again to the internal terminal counter). There was only 1 staff there and she was nice and polite. Got my keys and walked back to parking lot. After I drove off, there was no one to verify if there was spots or defects in the car but fine with me. Few days later, I went back to return the car, again there was no staff in the parking lot. I was confused because I expected I could check out immediately and someone would check if the car is fine and release my deposit. So I just parked the car, brought the key with me. I walked back to the terminal, and found the counter empty. There was a sign saying "be right back in 15 mins". I waited 15 mins, there was still noone. Luckily there is a key drop. So I dropped my key there. This is the most surreal car rental experience I've ever had. There is nobody who received the car back, I just dropped the key. I hope nobody is going to do anything weird with the car while I dropped of the car.
    Read More >
  • P.Hancock

    Auckland

    9 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    The car was excellent, the pick up from Auckland was seamless but the drop off at Wellington Airport was difficult as the rental drop off area wasn’t signposted, the Hertz staff eventually resolved it but it took a lot longer than it should.
    Read More >
  • Darren Cox

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Picking the vehicle up from Auckland Airport was a little frustrating as the vehicle we hired wasn't ready for collection as it hadn't been cleaned. Required us to stand around and wait patiently whilst this happened. Coming off a 3.5hr flight with 2 kids isn't exactly what you want to do as I had made the booking nearly 4 weeks prior, so the Hertz team had plenty of notice to get the vehicle ready.
    Read More >
  • Christ Austen

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    The service at the airport location was average. Initially, the staff's English wasn't very fluent, and they seemed somewhat inattentive. However, the lady at the Picton location had a great attitude, was patient, and intentionally spoke slower in English. Kudos to her!
    Read More >
  • Beverly Locke

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Very convenient, and the customer service was excellent. We picked up the car at Auckland Airport, and the Hertz service counter was immediately to the right as we exited the airport, very close. Our itinerary included a ferry from the North Island to the South Island. After pre-booking and self-service car exchange, we picked up a car directly from the Hertz counter on the South Island. It was very convenient.
    Read More >
  • Sandra Edison

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Since my flight arrived early, HERTZ promptly made preparations and helped complete all the formalities. Picking up and returning the car was very convenient. The staff had already installed the baby seat before I picked up the car. Overall, everything went smoothly.
    Read More >
  • Jo Bessie

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    Overall good, the store is right inside the airport, making it convenient with simple procedures. I had already bought full insurance on Zuzhu.com, so I just mentioned that when they tried to offer additional insurance. The car was relatively new. However, the queue was a bit long, and the speed was slow due to the crowd.
    Read More >
  • Josephine Chaucer

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Very good, they have a store right at the airport, so you can rent a car without leaving the airport. Quite nice.
    Read More >
  • Avery Morris

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Renting a car was very convenient, and the Auckland airport branch opens very early! Returning the car was even easier! We haven't received the bill yet and don't know if there are any charges.
    Read More >
  • Lindsay Smollett

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Very reliable, quick procedures, and friendly staff.
    Read More >
  • Kimberley Howell(s)

    Auckland

    6 /10 Average

    Reviewed: Tuesday, June 25, 2024

    Firstly, the deposit hasn't been refunded yet! Secondly, I rented the car for one day and chose the full tank option, thinking they would deduct according to consumption, but they only refunded a certain percentage of the remaining fuel. The front desk didn't inform us about this when we booked. Frustrating. However, the service attitude was quite good. Just be cautious, everyone.
    Read More >
  • Chasel Martha

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    Hertz rental company employees are professional and provide detailed explanations of vehicle conditions, New Zealand road conditions, driving precautions, and car insurance. Due to being a large company, there are many people picking up cars, resulting in longer waiting times. The vehicle condition is average, with several minor scratches on the exterior. Make sure to record and confirm these with rental company staff when picking up the car.
    Read More >
  • Lillian Scripps

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Big company, prominently located at the airport, very convenient.
    Read More >
  • Gregary Mansfield

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    The location is very convenient.
    Read More >
  • Maxwell Carpenter

    Auckland

    4 /10 Average

    Reviewed: Tuesday, June 25, 2024

    We started queuing at around 6 PM local time and there were only 4 people ahead of us. We didn't get our keys until 8:30. The efficiency is incredibly poor, with each pickup taking about 30 minutes on average. Just one person at the counter, and phone calls and returns also affect the efficiency.
    Read More >
  • Dinah Faulkner

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    International car rental company, excellent service!
    Read More >
  • Alger Constance

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Communication during car rental was average, but the return process was very good.
    Read More >
  • Jill Morrison

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Hertz's customer service was great. The car pickup was very quick and convenient. The car was very new. I booked a Corolla on the North Island, but upon pickup, I found out I was upgraded to an SUV. The driving experience was great, and I am very satisfied.
    Read More >
  • Truda Jones

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Great service, language barrier was not an issue despite being abroad. Very patient and enthusiastic.
    Read More >
  • Christ Austen

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Picking up and returning the car was very quick and convenient. It would be great if a detailed return route was provided because I got lost near the airport due to unfamiliarity with the area.
    Read More >
  • Evangeline Den(n)is

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, June 25, 2024

    When I picked up the car at the Auckland airport counter, they said that the model I needed (Highlander) was not available. They asked me to downgrade to a RAV4 or switch to a minivan. After almost two hours of back and forth, they finally managed to get a Highlander for me, wasting a lot of time. For a big company like HERTZ, such issues are absolutely inexcusable.
    Read More >
  • Jared Swift

    Auckland

    6 /10 Average

    Reviewed: Tuesday, June 25, 2024

    The service attitude was okay, but the car's tire treads were already quite worn. It is recommended to replace the tires to reduce the chance of a tire blowout during the rental period.
    Read More >
  • Joanna Shakespeare

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    I'm already a member. Convenient and efficient.
    Read More >
  • Elma Ferdinand

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, June 25, 2024

    The service representative who helped us was an Indian girl with a rather unfriendly attitude. She wouldn't rent us a GPS or sell the promoted insurance and gas, claiming they were out of stock. It wasn't until a gentleman intervened that we found one. The final payment was 382.09 NZD, higher than the quoted 344.31 NZD, an increase of approximately 40 NZD. Due to time constraints, we didn't argue. On checking the account later, the actual charge was 422.89 NZD, and we couldn't figure out why. Communicating from afar seemed more trouble than it's worth, so we let it go as a loss. I won't use this company again. JUCY is much better. We rented from both companies on this trip, and the difference was clear. JUCY was enthusiastic and eager to help (we had a flat tire, and they sent someone out right away). Their prices matched the quote, and they were fair. I recommend JUCY for their reliability. While not as famous as Hertz, JUCY’s service is superb. Their cars have distinctive branding, making them easy to spot, and fellow renters help each other out.
    Read More >
  • Edmund Waters

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Simple and fast. Just drop the keys in the box at the parking lot when returning the car. It's done.
    Read More >
  • Constance Antoinette

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    Excellent, easy car pickup, simple procedures.
    Read More >
  • Gustave Gold

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Easy pickup and smooth drop-off
    Read More >
  • Gene Albert

    Auckland

    6 /10 Average

    Reviewed: Tuesday, June 25, 2024

    Very slow and extremely inefficient. There were only two people ahead of me in line, but it took over half an hour. The lady said they were too busy today. Let's see how this efficiency works in socialist China!
    Read More >
  • Milo Galbraith

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, June 25, 2024

    They promised Chinese-speaking service, but there was none when I arrived at the store. Plus, there was only one person at the counter, and the line was very long. I had already chosen full insurance online, but the foreign staff kept insisting that I buy additional insurance in the store, which wasted a lot of time! Overall, not satisfied!
    Read More >
  • Stacey

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    The service was excellent and wonderful.
    Read More >
  • Cornelius Gill

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.
    Read More >
  • Jane Pullan

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    I just completed this review after booking my New Zealand trip again. This was my best car rental experience abroad.
    Read More >
  • Agnes Powell

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    No need to queue, but the customer service processes orders very slowly.
    Read More >
  • Mona Lou(ie)

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Good, big company with fast efficiency
    Read More >
  • Helen Emerson

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    Good
    Read More >
  • Julie Maltz

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    The car was almost brand new, awesome!
    Read More >
  • Griffith Anderson

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Easy pickup, smooth return
    Read More >
  • Hulda Hutt

    Auckland

    4 /10 Average

    Reviewed: Tuesday, June 25, 2024

    The staff does not explain the charges in detail.
    Read More >
  • Roxanne Bacon

    Auckland

    6 /10 Average

    Reviewed: Tuesday, June 25, 2024

    The Chinese-speaking staff had a poor attitude. Always pushing for additional insurance.
    Read More >
  • Antonio Lancelot

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    As expected from a top international company, everything was well-organized and the service was excellent!
    Read More >
  • Elliot Strachey

    Auckland

    8 /10 Very good

    Reviewed: Tuesday, June 25, 2024

    It was okay, but there was a long queue when picking up the car, waited almost an hour to get it.
    Read More >
  • Rose IV.

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Recommend Hertz car rental company
    Read More >
  • Ina Attlee

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, June 25, 2024

    I specifically booked a Hertz Highlander, but only a Sorento was available at pickup. The price for a Sorento is half at other shops. The car had a bad odor throughout! Pickup was at 7 PM and drop-off at 8 PM. I confirmed that a one-hour delay was permissible, but was charged for at least half a day.
    Read More >
  • Leo Tours

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 25, 2024

    Hertz was the busiest, but the staff were quick, diligent, and helpful. Very satisfied
    Read More >
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