QEEQ CAR RENTAL REVIEWS

Kiindly staff

Quick reservation, free cancelation

I found it hard to find where to return but this is the same for all cars in Krakow

Since the transaction was thru Hertz, not sure that we actually dealt with anyone from Firefly. That being said, the entire process was seamless.

Easy to use and gives a complete picture of available rates. I usually find you’re the cheapest.

I made my rental at Ft. Meyer, FL; however, I flew into Punta Gorda. They didn't have a reservation for me obviously. They found a car for me to use; however, it wasn't the easiest car for two 60 year old women to use. It was an older Jeep, extremely high to get into, almost impossible for anyone to get into the back seats (we had to shove the two ladies joining us into the back by pushing their behinds), and getting out was difficult because there were no handles to grab onto. It was my fault for making the reservation at the wrong airport but you'd think there would have been a better car available. It was the off season and a Monday. The desk people were terrific and we had a lot of laughs about it after we returned it. I will never make the same mistake twice I assure you.

For the price it was great - perfect size for our group - vehicle was older, dented, scraped and had stains inside, also window rubber would come down every time it rolled down - but it got us where we needed to be - Shuttle took a while, and was full but overall a good experience!!

Booked online - printed voucher as instructed- no issues at all !!

Great car. Spacious and enjoyable to drive. Had some major damage to the right has side of car when we picked it up Didn’t look good but didn’t affect how the car operated.

Great service.

I had no problem doing the rental online. When we got to PBI, we waited close to an hour for our shuttle to come. We later learned that the driver had driven through the airport pick-up area once at least with a vehicle that did not have the company logo on it. The driver was courteous and apologetic. He hadn't even stopped to see if there were any passengers waiting. We had to call easirent twice before we were finally picked up. Also, we had paid for a full-size car and were given a mid-size car instead because there were no full-size cars available. We did reserve one!! The manager did tell us not to refill the gas tank because of this, even though this really didn't remedy the situation. The entire process took about 90 minutes to complete, which was way too long!!!

the upgrade I was told I needed because of the mountains more than doubled my planned costs. Your low price guarantee is not valid as I found suvs on other sites when I got home to be about half. Not a good experience

Paid for a luxury big vehicle to drive with comfort and ease but turned out to be an absolute disaster. Was initially given what was advertised Mercedes ML although it was an 2012 model. 3rd day into our hire the car brokedown on the motorway not giving any warning lights on the dashboard as it was clealy played around with and turns out to be no oil and water running through the engine which we had to wait till morning to get it reported and towed back to the car rental village for a replacement car which we was not even approached for an apology and was just given another car which was an bmw x5 2012 with more problems just by inspecting the vehicle was an air-con leak which was not reported by the company on the hand over. At this point we had no choice but to take this car as we already wasted 2days from our holiday. Not even an hour driving i noticed that the windscreen wipers kept locking as i tried to clean to front window. All tyres pressure were below average, no Bluetooth available system was clearly played around with. Absolute disaster. Avoid this company.

It was a fairly nice car a little dirty had to wash it when I got it and vacuum it myself. But car ran good.

By far the best rental company out there . I upgraded my car for a really nice price

Easy and fast booking service.I will definitely use it again.

The car broke down and the customer service was terrible and in fact the recommendations made by the customer service team were dangerous - they told us to drive it when the vehicle was not in a drivable condition and could have caused a huge incident if driven.

The key fob of the car didn't work, so the car had to be opened manually. But, other than that the car was nice.

The price was okay for the purpose we needed the car for. Customer service was very nice

I didn't feel like I was being an object to scam on fees for damages I didn't do. Returning the car was easy and fast even I didn't have any insurance (I bought external excess insurance). The same for picking up the car.

Only issue with car was that cleanser used prior to our rental was pretty strong and bothered my wife who is sensitive to strong smells.

All went well.

I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.

I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Poor English language, since I forgot full fill the oil only of half tank, 1st Of the officer need me pay, ¥8xxx, it is really crazy, I angry and he don’t understand, 2nd staff told me ¥2xxx is ok. Which is totally ridiculous.

Good

Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.

Perfect.