Never showed for pickup. Said they closed at 9:30 so why would they allow a reservation at that time? Also at the time of booking hours were 24, then the changed them without telling us. So I was left stranded at the airport. Could not reach them by phone and tried calling since 9:20 pm. Will never use fox again. They didn't even apologize for their error. Poor customer service!
A very long line at the counter. The process at Fox could be a little more efficient. The car was decent enough, and we had a pleasant drive, except that the car was a little wobbly and unstable during windy conditions.
When I usually rent a vehicle it is either brand new or just about brand new. This vehicle was a 2018 with 54,677 mi. The inside windows mirror and the outside windows and mirror were just plain filthy. I will have a hard time going back to a fox rental.
“Too good, you would think it was untrue! Just a good deal.”
About FOX RENT A CAR:9.3/10
This company was amazing. They gave us the choice of three vehicles to go out to the lot and choose between. They were all amazing clean and the little-no damages on the body of them all. The staff was amazing friendly and super speedy. There was also Sirius Radio! The deal we got for the SUV for 3 weeks was honestly unreal! My brother-in-law also rented a SUV from a different company and ended up paying triple the price!
About QEEQ:10.0/10
I always find the best deals on here. I love that they include the option for full coverage. And have the lower price checker! We have gotten a lower price almost every time!
“Average rental, don't get robbed by getting unnecessary add-ons.”
About FOX RENT A CAR:6.7/10
Check in was slow, and the gentleman at the desk was pushing unnecessary items on us. Such as additional insurance, and till pass that wasn't necessary. When we declined, he continued to try and sell us what wasn't needed. He came up with ridiculous reasons as to why we would need it. We still declined, and didn't need it. Wasn't able to use credit card without chip. Why? That's very ridiculous! Tha van had a low tire, as we began to drive away. Continued to get low as we drove, even after putting air in it.
“I have been to Orlando 5 time in last 15 years and this is the worst car I have had ever”
About FOX RENT A CAR:6.0/10
Counter staff where great
Car wasn’t ready
Waited 2 hours after a 9 hour flight not ideal
Car was filthy
Car wasn’t in good condition
Car broke down ruining last 2 days of holiday
Car had poor brakes
Car was very noisy when opening rear doors
Price of car appeared to go up by £200
The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.
About QEEQ:10.0/10
Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.
For the price it was great - perfect size for our group - vehicle was older, dented, scraped and had stains inside, also window rubber would come down every time it rolled down - but it got us where we needed to be - Shuttle took a while, and was full but overall a good experience!!
About QEEQ:9.0/10
Booked online - printed voucher as instructed- no issues at all !!
The car was dirty and had multiple damaged areas on the exterior. I am glad I took the time to inspect it before I left and fill out the paperwork properly because they thought I caused damage upon return. I also believe they try and up sell the tolls and insurance too much without much information to the consumer.
About QEEQ:10.0/10
Booking was easy and I will use Easyrentcars for my trips from now on.
Car Rental Companies AT Orlando International Airport, MCO
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