“I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract”
About Dollar:8.7/10
I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money
Counter staff was unfriendly and in rush. However car was in good condition.
Few marks on the body fat were not mentioned on the paper, had to make it signed
Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.
Waiting for the car take a little bit long (around 40mins), but the service is quite good. He give me another model car which it’s new car model and due to the engine is fuel economy, it help us to save more money
Slow process to pickup car which unfortunately is an all too common experience. Agent wanted me to sign off on condition of car before seeing it which again is something I've experienced before but really irritates me. Otherwise the car itself was in good condition and suitable to our needs.
About QEEQ:10.0/10
Excellent price at the time I booked and everything went smoothly. I would use again.
We didn’t get the exact car that we booked. It is similar size only. Somehow, we have searched and would like to drive what we want. Sometime, brand and exact model are the key for customer satisfaction. My trip went smooth but could be more pleasant.
About QEEQ:10.0/10
Great experience booking car via EasyRentCars.com. Surprise how easy it was. Lots of options from various car rents to compare and choose. The top surprise is the automatic system to check for lower price and I got good rebate from rebooking back. Thanks for great app and easy to use.
We had to wait far too long to get a car, along with 12-15 other people. They were terribly short staffed and couldn't cope. While we ended up getting a different car as the staff were besides themselves trying to accommodate all customers, the waiting experience was not good, there is no waiting space or seating.
“It works but overall experience can be much enhanced.”
About Dollar:8.7/10
Staff on counter refuse to come to the car showing me various functionality of the car given I haven't driven that brand before, and I am from oversea. That make me feel really bad and felt being neglected.
About QEEQ:10.0/10
Nissan Maxima is never available in Dollar so your listing is misleading. Felt being cheated.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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