The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !
This is the second similar car I have hired and the spec on the car is low. It is a full size car but has minimal extras that would be typical for a car of that class. There was no speed sensitive cruise control as an example. I hired a volve S60 earlier and it had extras that would be typical for the car type but the Mercedes didn’t.
“Great car, great service, terrible drop-off in Salzburg.”
About AVIS:8.0/10
We got a nice car, Hyundai Tucson, a fairly economical hybrid SUV. It was in great condition. Service staff was brilliant.
Drop off in Salzburg was a terrible experience as Avis is located in some kind of mini mall with no obvious drop off location.
“Good staff, didn't get hybrid, terrible after hours drop off location.”
About AVIS:8.0/10
Good staff, but the drop off after hours is just terrible as you have to park on the street and pay for parking in downtown Amsterdam. Parking is very expensive and there are no parking places. Drove around in circles in the dark in heavy traffic for a while, I then decided to buy (expensive) hotel parking for the night.
Also, we did not get the hybrid we ordered, so petrol fees were higher than expected
I received a Link&go which is a high tech/computerized car. No explanation regarding the use of the car or the computer.
At drop off the man did not know how to work the computer either and was asking us where he could find the total mileage? We lost precious time there!!
It was actually Avis staff doing the rental for budget, but anyways everything went smoothly, when we finished with the documents we already had the car waiting for us so we could hit the road
About QEEQ:10.0/10
Great app, easy to find the reservation details in app.
They do not have the same car as I booked and offer me different car in same class. They did not mention that the car was 2 doors and have very small trunk.
“Fine until drop off with unexpected high costs. The receipt of payment did not match that Billed”
About Hertz:9.0/10
When dropping off the car I was presented with another bill to pay and as running for flight did not have time to question what was all about. I have since emailed and awaiting response. I am still to understand the costs being presented. Just another point not sure if it was the road or car but you may want to check the tracking/balancing as car kept trying to go to the right so made it a little awkward at times. Also after driving for a day, I had to take to garage to check tyre pressure and informed incorrect valve was fitted - I paid for this to be replaced on driver front type.
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