PORTLAND CAR RENTAL REVIEWS

Dollar was super easy to work with. We booked a manager's special and when I decided to change it last minute, they still gave me a great rate.

Super easy to use and continued to drop the price when they were adjusted.

Car was very comfortable and drove great.

Very courteous and easy.

todo estuvo bien

costo encontrat el lugar

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

My name was not separated on my reservation as it showed in my confirmation. It made my first and last name as my first name. Counter person argued with me at 1 am that they couldn’t rent to me because of that. He called a manager to take care of the issue but something like that should have never happened.

Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.

Reserved Small ford suv but ended up with Kia suv. I did reserve early but still received the Kia? It was ok but not what I ordered R.A. umscheid

Counter staff was very professional.

Over the phone contact was difficult and a little confusing. Otherwise, happy with the rental.

The customer service was truly awful. Charges came out of the woodwork, the staff were unhelpful and rude. It was horrible until checking in. Khan, checking it in was very kind. Everyone else was either useless or worse.

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

unintentionally additional insurance was added. i should checked at pickup. but guy in the checkin counter didn’t tell me it in detail.

I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).

N/A

I began to get very annoyed by the counter person because I had already purchased insurance through Easyrenters and he used scare tactics to try and get me to purchase more insurance.

I appreciate that you all keep an eye on better deals and now Im getting $14 back!! Thank you.

I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.

I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.

Great experience. First time using Easy Rent Cars

Very good and great communication via email

The company offered us a free upgrade to an SUV which was really helpful

Painless rental and the car was fun to drive.

I had trouble understanding the customer service reps on the phone even though they were very helpful.

Nice upgrade. Friendly staff. Easy pick up and return.

Very simple.

The car had the right amount of room for 5 adults and luggage with one rear seat laid down.

The price quoted was over $100 less than what I paid.

Great experience!

Easy app to use and great deals!