PORTLAND CAR RENTAL REVIEWS

Dollar was super easy to work with. We booked a manager's special and when I decided to change it last minute, they still gave me a great rate.

Super easy to use and continued to drop the price when they were adjusted.

Car was very comfortable and drove great.

Very courteous and easy.

todo estuvo bien

costo encontrat el lugar

I went to the store to pick up the car, but when I arrived, the store was closed—due to Independence Day in the US—and there was no prior notification. After contacting them by phone, we were told to pick up the car at the airport, which cost an additional $20 for the ride. At the airport, they charged an extra $40 for the pickup, leading to a total of $60 additional costs and wasting a lot of time. Why wasn't I notified in advance? Poor service.

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

My name was not separated on my reservation as it showed in my confirmation. It made my first and last name as my first name. Counter person argued with me at 1 am that they couldn’t rent to me because of that. He called a manager to take care of the issue but something like that should have never happened.

Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

unintentionally additional insurance was added. i should checked at pickup. but guy in the checkin counter didn’t tell me it in detail.

Very satisfied

I began to get very annoyed by the counter person because I had already purchased insurance through Easyrenters and he used scare tactics to try and get me to purchase more insurance.

I appreciate that you all keep an eye on better deals and now Im getting $14 back!! Thank you.

Great experience. First time using Easy Rent Cars

Very good and great communication via email

The car condition was not very good.

The company offered us a free upgrade to an SUV which was really helpful

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.

Nice upgrade. Friendly staff. Easy pick up and return.

Very simple.

The car had the right amount of room for 5 adults and luggage with one rear seat laid down.

The price quoted was over $100 less than what I paid.

Easy and convenient car rental

Very satisfied

Great experience!

Easy app to use and great deals!