QEEQ
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-1919179574
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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-984-975
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+65-31585008
Live Chat Email Us Service Code: 1415071331
Reviewed: Mon, Sep 23, 2019
About Firefly: 10.0 /10
Since the transaction was thru Hertz, not sure that we actually dealt with anyone from Firefly. That being said, the entire process was seamless.
About QEEQ: 10.0 /10
Easy to use and gives a complete picture of available rates. I usually find you’re the cheapest.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Firefly MELBOURNE AIRPORT

C.LI

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jan 30, 2020
“Very good experience”
About Firefly: 10.0 /10
Kind staff and convenient service.
About QEEQ: 10.0 /10
Fast booking and good experience.

S.M

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 21, 2019
“Great pricing on vehicles but some investing in customer relation training is highly needed”
About Firefly: 7.7 /10
The customer service at the counter of hertz was appalling to say the least by a staff member there when I questioned as to why I’m being charged a thousand dollars as a security deposit although on prior to picking the car I rang up and was told and confirmed it would be $100 when I asked to speak to the manager at the counter a woman by the name of Theresa jumped in to say she was the manager and couldn’t help and not even two minutes later a customer who was picking up a car walked back in complaining about why her vehicle is in an unclean state at the same time another gentleman walked in who worked for hertz and Theresa proceeded to ask him what she should do regarding the customer at desk complaining about the unclean vehicle at the time I knew I was lied to by Theresa that infact she wasn’t the manager on duty and had lied straight to my face and I then confirmed with the gentleman if he could clarify to me who the manager on duty is and proceeded to say it was him when I raised my issue about being lied to and about the security bond he then tells me that I don’t need to take the car if I don’t want the car gees what kind of customer service is that... then I caught Theresa writing nasty notes to the guy who was serving me and the minute she noticed I had picked up on what she was doing took the note flipped it over but it was to late as I had seen it and snapped a pic she was absolutely a horrible person to deal with no customer service whatsoever Even the gentleman that was actually serving me that was and processing my paperwork apologised to me on existing the car park he understood that how unprofessional it was for her to lie to me straight up to my face about her position His customer service was great and professional but felt like he could be intimidated by this Theresa lady I would seriously hate to work with a person of that nature Apart from the customer service received all was great but honestly I don’t think I would book again re herts
About QEEQ: 10.0 /10
Booking platform was awesome love the point system which helps in reducing costs it’s a win win situation for both customer and business

C.Chomprasop

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Apr 23, 2019
“Very satisfied”
About Firefly: 9.3 /10
Firefly in Melbourne Airport (MEL) is partner of Hertz, please go to pick up Hertz counter.
About QEEQ: 10.0 /10
Very good support and response quickly.

N.Talai Leausa

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Fri, Jul 13, 2018
“Awesome!”
About Firefly: 10.0 /10
Like: Simple and easy!

M.Choong

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Mini Van | KIA Carnival or similar
Reviewed: Mon, Jun 4, 2018
“Great car rental! I recommend this company! Great staff that’s efficient plus the important great at”
About Firefly: 9.6 /10
Like: Polite and efficient staff!
Dislike: I think the scratches on the car should be fixed before handing over to new rentee.

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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