QEEQ CAR RENTAL REVIEWS

All fine. We even changed the car.

Staff at counter are rude and lack of information. They did not explain most of the thing regarding car rental such as toll payment and other stuff which is not listed in the term and condition section. Staff at counter are representing ACE and I don’t recommend renting from ACE.

Staff was fantastic and polite. The car however had a bad stench (sweaty smell) - I guess for the price I paid.

all excellent, the only thing to improve is the initial contact with the person at the airport

fast and friendly service

When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.

Expect delays with Sunday morning pickups - apparently Alamo in Spain does a computer system reboot then so counter staff have to resort to semi-manual procedures.

Fanstastic team they provide to me a beautiful car and take care for everything. Amazing team!

The customer service at pick up in Vilnius has been exceptional! One of the best car rental experiences I’ve had! Super helpful and very presentable!

Good cost, but it was confusing as the links led to the website in french language. Eventually all was in order.

Car was a bit aged (a 2010 model) and had minor faults (squeaks here and there; a few loose parts, etc.)

We got upgrade from Audi A1 to Opel Mocca. They are slow at rental, but at return if was ok

Best app ever

Very recommended. The car is in excellent condition. The staff is very nice and can communicate in English very well.

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

So far best car rental company I have ever dealt with. Thank you for the best service

It would be great if you get more offers in. Thanks

Very recommended. Easy check in n check out. Excellent car condition. Excellent staff.

There was quite a crowd waiting to pick up cars but they have a docket system ensures everyone takes their turn. Once at the counter all went smoothly and staff were informative and friendly.

Was good

Laura at the check-in counter was very kind and patient.

Unfortunately ok rent a cars have once again cheated us out of money.the first time we booked with them included in the contract was a free additional driver.when we gat to collect the car they said it was your responsibility to provide this and we would have topay additional euros 50.we didn’t pay and made do with one driver .You eventually gave us a $50 credit to compensate for taxis. As we had $50 credit we booked again with yourselves 6-18th sept.we arrived at pickup point and no shuttle was waiting(another gentleman was also waiting) we phoned 2 times to spain to report this and eventually shuttle arrived.By the time we got to ok office it was after 10.00 and the lady insisted we pay€50 for late pickup even though we were waiting for shuttle before 10.00 so not our fault. The other gentle man also had to pay.l can honestly say l have never been served by such a rude unhelpful person before. When we returned the car it was checked over ,all ok Our credit card statement has just arrived and your charge for car hire is correct ,plus the50 euros out of hours which should not be charged,but also a charge for euros 90.57 which we have no idea about Ok rent a car is obviously a dishonest company and needs to be stopped from trading Please look into these claims as we would like these amounts refunded

Abbycar were fantastic, we rented 3 cars from them for our family holiday. The counter staff were friendly, professional and very helpful, even through all of our questions and changes to the contracts in terms of additional drivers and different drop offs.. Our cars were not new and had some small scratches but all was noted down and we had no problems at drop off, both pick up and drop off were a quick and smooth process. Their location is just outside of the airport 2 minutes walk to the left. Thank you Abbycar, especially the fantastic counter staff for a friendly, good and professional service.

Good price, easy process to book. Love the re-book option if the price of your booking goes down before the date you get it cheaper!

Booking on line was easy. Pick up was an easy process Worked through well

Nicely pick up and drop off.

Good