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MEX, Cancun Airport Car Rental

MEX 2000+ ratings, 18 reviews

Cancun, Quintana Roo, Mexico

7.7 / 10 Good

Best Price Car Rentals at Cancun Airport(CUN)

Last updated on: July 24, 2021

MEX - Cancun Airport Information, Car Rental Instructions & Policies

Store Location

Cancún Airport, Zona de Arrendadoras Terminal 1, 2 & 3.

Telephone

0052 33 4170 8243

Pickup from Branch or Car Park & After Hours Pickup

The MEX - Cancun Airport car rental location is located out of the airport

You can arrive of MEX - Cancun Airport car rental by free shuttle bus.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time,pls contact Mex customer service team at +52 (33) 4170 8243 or at customer.care@mexrentacar.com

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD 53030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, AMEX

Visa Master AMEX

DinersClub,JCB,Discover are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of USD 10 - 19.99 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Mexico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 11.99/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 5.99/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 5.99/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 5.99/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
After purchasing US insurance at the store, you can transit from Mexico to the United States.

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.
Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Cancun Airport

Hotels

1.6 mi from Comfort Inn Cancun Aeropuerto

1.7 mi from Courtyard By Marriott Cancun Airport

1.8 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.6 mi from Ceviche's Fountain

8.7 mi from Mercado 28

8.9 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL
Map view of MEX Store Location
coordinates: 21.041646 -86.874498

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.7 / 10 Good

  • Vehicle condition: 7.6
  • Vehicle cleanliness: 8.1
  • Spaciousness: 8.7
  • Counter staff: 5.6
  • Pick-up location: 8.4
  • Drop-off location: 8.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • J.Zanudo

    Cancun

    8.7 /10 Very Good

    Reviewed: Tuesday, July 27, 2021

    Esperé mucho tiempo Además se encargan de meterte miedo para que les compres sus seguros
    Read More >
  • Name

    Cancun

    8.7 /10 Very Good

    Reviewed: Tuesday, July 27, 2021

    They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.
    Read More >
  • SheilaP

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    Great car at an amazing price. Car rental staff at both drop off and pick up were very friendly and helpful.
    Read More >
  • S.Dahan

    Cancun

    9.3 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    Seul problème l attente à l arrivée
    Read More >
  • Fatiha

    Cancun

    3.3 /10 Poor

    Reviewed: Tuesday, July 27, 2021

    A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence 3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue
    Read More >
  • VivaMexico!

    Cancun

    8.3 /10 Very Good

    Reviewed: Tuesday, July 27, 2021

    Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)
    Read More >
  • Anonymous

    Cancun

    9.3 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
    Read More >
  • K.Mohney

    Cancun

    9 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
    Read More >
  • Anonymous

    Cancun

    4 /10 Average

    Reviewed: Tuesday, July 27, 2021

    Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!
    Read More >
  • Anonymous

    Cancun

    4.7 /10 Average

    Reviewed: Tuesday, July 27, 2021

    Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
    Read More >
  • Anonymous

    Cancun

    3.3 /10 Poor

    Reviewed: Tuesday, July 27, 2021

    They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX
    Read More >
  • M.Sabaa

    Cancun

    7.7 /10 Good

    Reviewed: Tuesday, July 27, 2021

    The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service
    Read More >
  • Stephanie

    Cancun

    8 /10 Very Good

    Reviewed: Tuesday, July 27, 2021

    Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...
    Read More >
  • HON MO KUNG

    Cancun

    7 /10 Good

    Reviewed: Tuesday, July 27, 2021

    forced to buy insurance!
    Read More >
  • Y.Bin Selatha

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
    Read More >
  • Anonymous

    Cancun

    9 /10 Excellent

    Reviewed: Tuesday, July 27, 2021

    Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
    Read More >
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