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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8991678087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8991678087
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CAR RENTAL REVIEWS ON RECORD GO IN BARCELONA

Average rating on Record Go in Barcelona: 7.3 /10

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Compact | Toyota Corolla or similar
Reviewed: Wed, Jan 3, 2024
“Lessons learnt on cross border experience:”
About Record Go: 7.0 /10
We reached the car rental office much earlier than expected as the custom clearance was much smooth than expected and our flight reached the airport earlier than expected. When we requested if we can collect the car earlier (it was only 1 hr earlier ) with the offer and promise to return an hour earlier than expected time , we were told that we had to pay 15 Euros more which I declined. When I returned to the counter at the agreed pick up time later ; to my surprise the car was not ready as it had to be sent from another terminal . The waiting time was more than an hour and they did not offer any sincere apologies nor express sense of urgency . This resulted me in spending more than 2 hours in total waiting for the car ! :( .
About QEEQ: 8.0 /10
Booking via QeeQ was quite smooth ; though I bought comprehensive insurance too via QEEQ I was told by recordgo that it does not cover full insurance if I had cross border journey ; which was what I needed . At the end , to be on the safe side I bought insurance from RecordGo as I wanted piece of mid when I crossed the border into France . Perhaps I need to be more careful with insurance coverage on cross border journey and full support

E.Coore

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Compact | Ford Focus or similar
Reviewed: Tue, Sep 3, 2019
“Terrible extra charges added at pick up. Staff unwilling to help. Phoned easy rent who also no help”
About Record Go: 5.3 /10
Denying responsibility for added charges at pick up, unwilling to remove them from the agreement. We will never use them again

m.paraskevas

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Mini | Ford Ka 2 Doors or similar
Reviewed: Tue, Sep 3, 2019
About Record Go: 7.0 /10
They did not have the address of the drop off. I called and the address that was given to me was 30 mins away so it was incorrect. I took more than an hour until I had to drop of the car at another rental company otherwise I was going to miss my flight. Later when I told them where the car was I never received an answer to make sure they had found it. Terrible customer service .
About QEEQ: 9.0 /10

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Mini | Ford Ka 2 Doors or similar
Reviewed: Tue, Nov 30, 2021
About Record Go: 9.0 /10
Really nice and helpful staff!
About QEEQ: 8.0 /10

A.VASILEV

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Economy | Ford Fiesta or similar
Reviewed: Tue, Jul 23, 2019
“Все прошло отлично, в следующий раз в Испании воспользуюсь этой же компанией”
About Record Go: 9.7 /10
Машина чистая, новая (пробег около 13 тысяч), без повреждений. Всё прошло отлично.
About QEEQ: 8.0 /10

V.Lev

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Feb 14, 2023
“Very good!”
About Record Go: 10.0 /10
The stuff on counter and also on return fields was very nice, friendly and helpful. Instead of booked Toyota RAV4 Hybrid I got Alfa Romeo Tonale Sprint Hybrid. The car was new, clean and in an excellent technical condition. All passed nice and smooth. In T1 BCN very nice peoples work in Record Go - all is very comfortable and good organized. Thanks!
About QEEQ: 10.0 /10
Very simple, convenient and, as I have repeatedly seen, reliable service! I will continue to use it in the future. Thank you!

azam

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Small SUV | Nissan Juke or similar
Reviewed: Sun, Nov 28, 2021
“No chance to get better car or new car if you choose full cover from recordgo.”
About Record Go: 8.0 /10
We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jun 30, 2019
“Too high extra-charge at desk for the Flex Fuel policy”
About Record Go: 5.0 /10
Record Car has too many hidden prices and honestly, I know Flex/Full policy means you pay the fuel tank in advance, but in my opinion they charge too much.
About QEEQ: 8.0 /10
all ok

F.Tan

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Mini | Ford Ka 2 Doors or similar
Reviewed: Sun, Jun 30, 2019
“Very happy with the car”
About Record Go: 9.7 /10
I was charged 29 Euros at the pick-up desk for "Service Charge" as they called it, which is never mentioned in my booking & never happened in any other car rentals as I've been a world traveler for years & frequently renting cars more than taking buses or taxis & I absolutely don't feel right for them to do it to me nor any of their clients unless it's agreed upon prior to any transactions. Easyrentcars should step in a reclaim the funds on behalf. Thanks!
About QEEQ: 10.0 /10
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y.ben hamo

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Intermediate | Audi A3 or similar
Reviewed: Sun, Jul 21, 2019
About Record Go: 7.0 /10
I pay for all insurance and for gps in the end of drop off thay charge me moer 35 euro for gps and insurance its not ok
About QEEQ: 10.0 /10

K.Kurczewski

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Economy | Ford Fiesta or similar
Reviewed: Sun, Aug 4, 2019
“I would definitely rent a car from them again.”
About Record Go: 10.0 /10
Very attentive staff that was very friendly. We left our 2 year old's stroller there and had to come back. They were very accommodating.
About QEEQ: 10.0 /10

l.serradilla tardio

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Economy | Ford Fiesta or similar
Reviewed: Sun, Aug 2, 2020
“Podría ser mejor”
About Record Go: 6.0 /10
El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.
About QEEQ: 9.0 /10

T.BARDIN

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Mini | Ford Ka 2 Doors or similar
Reviewed: Sun, Aug 11, 2019
“Voiture correct Mais mensonger sur le plein a rendre vide etc.”
About Record Go: 5.3 /10
Assurance a payé en plus de 360€ alors que 180€ au départ Aucune implication pour parler anglais

P.Willits

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Intermediate | Nissan Pulsar or similar
Reviewed: Sun, Apr 7, 2019
“Good Service and New Clean Car”
About Record Go: 7.7 /10
Beware of hidden fees! While the entire rental was very good, the car was brand new, and the staff very friendly. I would not recommend renting from Record because of the hidden fees. We were charged €102 advance for fuel which we were told would be refunded if we returned the car full. We were refunded only partial as there is a €31.88 for Fuel and Service fee even though the car was returned filled with fuel.
About QEEQ: 10.0 /10

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Mini | Ford Ka 2 Doors or similar
Reviewed: Sat, Oct 5, 2019
“Car rental ending up costing us 3x what we anticipated.”
About Record Go: 8.0 /10
Laura at the check-in counter was very kind and patient.
About QEEQ: 8.0 /10

P.P.

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Mini | Ford Ka 2 Doors or similar
Reviewed: Sat, Jul 6, 2019
About Record Go: 7.3 /10
The wait to pick up was extremely long despite there being many staff members working at the time and not very many clients.
About QEEQ: 8.0 /10
It was not clear during the booking process that there would be a mandatory 28 euro fee for refilling the petrol tank, even if we returned the car will full gas.

V.Mardones

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 5, 2019
“Terrible did not go through with rental. Had to go to Europcar.”
About Record Go: 2.0 /10
Their service was terrible so did not rent the car, I had to cancel.

E.Rohani

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Compact | Mercedes-Benz A Class or similar
Reviewed: Mon, Aug 12, 2019
“Nice car, very good service”
About Record Go: 9.0 /10
It would be helpful if they make the address more clear as it’s in a industrial estate and difficult to find on google map.
About QEEQ: 10.0 /10
No

Vincent

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Standard Crossover | Mercedes-Benz GLA or similar
Reviewed: Mon, Aug 10, 2020
“You win some, you lose some.”
About Record Go: 8.0 /10
The contract is enforced to the letter and there is no leeway. They err in their favour. This is a bad attitude if you want to ensure you have return customers. Not the staff's fault as they are only doing what management tell them to do. This is definitley not the sort of company I want to deal with. First and last time rental.
About QEEQ: 10.0 /10
Qeeq works like a dream

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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