“First and worst experience with Enterprise, Alamo. Will never rent again”
About Alamo:2.0/10
Charges fuel without evidence of fuel dropping by 1 bar. The car was returned with full bar of 550+km in drop off zone. The staff however without investigations and sufficient evidence, charge my card on fuel, without our consent and authorization.
“Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.”
About Europcar:3.7/10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
“bad advise of the sales person about the car and very tricky way of cheating costumers with 0 fuel”
About Windycar:6.0/10
I had booked a Tucson and they gave us a small jeep and it was totally a terrible experience driving us.
they delivered the car almost 0 fuel and they told us to deliver it that which as you know it is impossible to deliver a tank 0 fuel and that resulted in them getting the car back 20% tank and re-imbursement
“Car was ok, but information and pick up not fine :-)”
About East Coast:8.7/10
We confirm to be pick up at 20:30 but the car arrived after 21:00.
The company told us that tolls (fees for highways etc.) is already solved and we have a chip in the car. After I have two payment in addition. That is not reputable.
They did a free upgrade to a 7 seater SUV for me. It is a wonderful experience because we seldom have chances to drive such a high grade vehicle. However, for those that has tight budget in spending, you may pay a little higher fuel cost due to vehicle fuel consumption.
The staff were friendly and professional. Administrative side was fast and they are not pushy for extra insurance.
In overall, a good experience.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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