Encountered an unexplained charge of over 50 euros, suspecting the store falsely charged for a full tank even though I declined at pickup and returned the car with a full tank. Last time it was Hertz, this time it's Avis (Budget). Both are bad, avoid these companies. Now waiting to see how much rentalcars.com can recover.
Pretty good. Bought full insurance at the store, which gives peace of mind. Originally rented a Peugeot 208, but actually received a BMW 4 Series. The driving experience was great.
The car had a system issue, and I couldn't reach the nearby Enterprise branches by phone. I tried calling 4-5 branches over two days but couldn't get through. The service from the rental platform was excellent and they persistently tried to help me contact them, but it was still very difficult. In the end, I drove to a larger branch and exchanged the car.
We arrived early at the pickup point, and despite this, the company’s customer service processed our pickup as per the procedure. The process was smooth. We were given a Peugeot 208, which was very new.
The service was excellent. Picking up and dropping off the car were both quite convenient. The car was very new, with only a little over a thousand kilometers driven.
Hello, I have considered it for Europcar company. 1- Until now, the insurance money has not been sent. 2- An email was sent to me with a picture of a small scratch on the car, but when I enlarged the picture, it turned out to be dirt from the road. My wife, my friends, and I did not use Europcar company again. .
Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!
Easy to communicate with, but be aware that they may switch to a different car in the same group without prior notice; you'll only find out when you pick up the car. Remember to keep the receipt from your last fuel purchase and give it to the staff for verification.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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