ATHENS CAR RENTAL REVIEWS

The car's engine had a noticeable issue, and I needed emergency assistance. The response was very slow, and they asked me to pay 75 euros for the service, which is absurd. The service was terrible.

The staff was very patient. They had a slight accent, but communication was largely fine.

Pretty good, the car was slightly old.

Very satisfied

Very satisfactory

Very satisfied

Good service attitude

Good service attitude

Overall service is good.

Very efficient. As soon as you exit from Gate 5 of the airport, turn right and the parking lot with the shuttle is on the right side. The white vehicle with the company name on it is easy to find.

The service was pretty good, but it took an hour to process my card payment, not sure why.

Satisfied

Irene (counter staff) was fantastic, very helpful. Unfortunately I did not get the gentleman's name at drop off, but he was just as helpful and pleasant.

Platform worked prefect.

Processing speed was average, no unnecessary sales talk, no forced upgrades, was given a GLB200, very new car.

This is a Greek chain car rental company, and their service is quite professional. The paperwork was handled quickly, and there was a dedicated person to track and check the condition of the car when picking it up. Upon returning to the airport, a staff member escorted us since we were in a hurry to catch our flight. They arranged for someone to take us to the airport promptly, and the journey takes about fifteen minutes.

Upgraded our car as the one that was booked was unavailable.

Efficient all round.

The overall service experience was terrible. The pickup location was very far away. After returning the car, they charged us over 200 euros: more than 100 euros for excess mileage, 40 euros for cleaning (even though we had cleaned the car ourselves), and 40 euros for airport parking. When we asked them to provide photos of the car's interior and the parking bill, they could not. They also claimed the airport parking fee was for a violation, but they couldn't provide any violation notice. So avoid renting a car from here; it's easy to get scammed.

Good service

Excellent

Very satisfied, no upselling when picking up the car.

They have too many tricks. The most severe one is the changing license plates. Once you drive out and the license plate is missing, they charge you a few hundred euros. The police have already confirmed their tricks. The day before I went to the police station, their company had reported 3 plates missing.