The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.
About QEEQ:8.0/10
Easyrent cars went smooth. Quick easy booking on line and customer service was polite when I called.
Pesima atención al cliente, personal totalmente desmotivado y sin ganas de trabajar. La simpatía brilla por su ausencia entre sus trabajadores. No lo recomiendo para nada. Y aún no me han devuelto la fianza que supuestamente devolvian el mismo día de la entrega del vehículo.
Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.
Signing the rental contract didn't take long - no hard sell either. Collecting the car was also easy and the staff were friendly. Easy drop off on return and no problems. Would use again.
About QEEQ:10.0/10
Easy to book and got exact car that I booked. Overall very pleased with the booking process.
We chose this company as it was airport collection. We therefore expected someone to be waiting for us when we arrived. Instead after waiting 45 minutes we discovered by accident that there was an avance counter hidden away in the airport that we were supposed to go to. There were no instructions telling us this in the booking info. At the counter the staff member was rude and unhelpful. I mentioned that we had tried to ring the number on the booking form many times, she said we should have dialled 30 in front of the number on the form, like we should have known that when in reality it should’ve been documented. In her eyes it was our fault, and she offered no apology! We had to go outside and upstairs and wait for a shuttle to the collection point even though we booked an airport pick up. The driver threw us around in the car like it was a fairground ride.
Fortunately drop off was better.
We were provided GPS that has Latin language in Miami and we had hard times to turn it to English, the lady at the counter didn’t replace it and didn’t assist in changing the language for us
Before providing the GPS they didn’t check if it’s in good condition or not, and on the way to Orlando we found it not working which caused us a huge delay as we got lost on the way and we had to use our mobiles to track our way to Orlando while we are being in a foreign country
In Orlando we were over charged for fuel charges while having in mind we returned the car in FULL fuel, and they charged us for the GPS while we were informing the gentleman it was not working
We were late for our flight and the office guy kept delaying us and asking us to pay for the fuel and the GPS despite what we were telling them to check in-front of us, and then they asked us to go look for the manager in another building instead of calling him for us!
Very nice service although computer went down and the service staff should have jumped to another colleagues computer to finish the transaction as they were free.
“The booking, pricing and the car is great, post rental service from car provider isn't”
About Sicily By Car:8.7/10
The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.
About QEEQ:10.0/10
I was reluctant first to try the service because I always used another famous site, but the deals I've found here were too tempting. And it even got better when the Price Protection kicked in. A week before the date I got warning that the price was down and I managed to rebook the car paying 60% less. This is an exceptional service, thank you!
Nous avons reçu un autre modèle que celui qu’on a réservé.
Nous avons du attendre plus de 120 mins pour la réception de la voiture.
Le personnel de la réception n’était pas accueillant.
“Trop de temps perdu dans la récupération de la voiture”
About GOLDCAR:7.3/10
Il est navrant de devoir patienter près de 2 heures dans la chaleur, avant d'être servi. D'autant plus que je me suis trompé de numéro ( j'avais 79 personnes devant moi ). On m'a proposé de prendre un nouveau numéro et de refaire la queue ou....accepter de payer 50 euros pour être servi tout de suite. C'est simplement scandaleux !!! Heureusement, j'ai été pris à part par un de vos agent qui m'a donné le véhicule en 10 minutes. C'est vrai qu'il y avait beaucoup de monde, mais il est bon parfois d'anticiper.
“Great value for money, unclear pick up instructions”
About OK Mobility:9.0/10
It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere
It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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