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Very Bad Treatment

Reviewed: Fri, Sep 27, 2019
About Budget: 7.7 /10
We were provided GPS that has Latin language in Miami and we had hard times to turn it to English, the lady at the counter didn’t replace it and didn’t assist in changing the language for us Before providing the GPS they didn’t check if it’s in good condition or not, and on the way to Orlando we found it not working which caused us a huge delay as we got lost on the way and we had to use our mobiles to track our way to Orlando while we are being in a foreign country In Orlando we were over charged for fuel charges while having in mind we returned the car in FULL fuel, and they charged us for the GPS while we were informing the gentleman it was not working We were late for our flight and the office guy kept delaying us and asking us to pay for the fuel and the GPS despite what we were telling them to check in-front of us, and then they asked us to go look for the manager in another building instead of calling him for us!
About QEEQ: 10.0 /10
Medium SUV | Ford Escape or similar

Relevant Reviews on Budget in United States

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Medium SUV | Mazda CX-5 or similar
Reviewed: Tue, Jun 15, 2021
“Best price I could find online, car in good condition, Budget experience could be better”
About Budget: 9.0 /10
Car was not cleaned properly prior to rental, particularly from outside. Their was a dent on the front left with bumper coming lose and it was not noted in the rental documents - I had to ask the security guy to ensure it was added and he later did
About QEEQ: 10.0 /10
No issues. Excellent experience.

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Standard | Volkswagen Jetta or similar
Reviewed: Sat, Jul 13, 2019
About Budget: 9.3 /10
The counter rep upgraded me, which was a pleasant surprise.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Fri, Jul 5, 2019
About Budget: 10.0 /10
The car exceeded our expectations. It was new, clean and comfortable. Check out was quick, it was the wait in line that slowed us down...but it was still wasn't long.
About QEEQ: 10.0 /10
Great price and easy to rent.


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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Tue, Jun 25, 2019
About Budget: 8.3 /10
need faster pick-up service, wait in line for almost a hour
About QEEQ: 10.0 /10


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Economy | Ford Fiesta or similar
Reviewed: Mon, Apr 29, 2019
About Budget: 8.0 /10
Representative at pickup was not interested. Elevator was not working. He said there was no other and that we would have to use the stairs. There was a second elevator - he just didn't catd enough to let us know.
About QEEQ: 10.0 /10

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