KOTA KINABALU CAR RENTAL REVIEWS

The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.

Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.

Exceeded my expectations. Would be my primary car rental platform in the future.

Worked as expected. Would be used again in the future.

On time and good service

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

The car I received was two months old and was in its great condition. The only setback is the car being under power but that is not the primary concern. The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.

The booking process is great and perhaps with some sweeteners added in would be an excellent for a returning client like me.

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

The car condition is perfect,well maintained.

The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental

Staff was helpful to go through the car prior to the collection

Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one

Need to wait extra 30 mins for my car.

Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.

Staff was helpful..but need to wait about 25 min to get car

Price is reasonable...and I've got a upgrade

It would be good if the company can practice the credit card deposit on hold rather than having cash equivalent as holding deposit.

Should have informed that the local company collects cash collateral as deposit rather than credit card amount on hold.

Average

Average

Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.

Very smooth for changing pick up points

did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.

They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.

QEEQ.COM's reservation site was very easy to use and I was able to smoothly reserve a car that met my needs.

Waited long for the pick up at airport.