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Live Chat Email Us Service Code: 7662562027


Average rating on AVIS at Heathrow Airport T5: 8.3 /10


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Mini | Fiat 500 or similar
Reviewed: Mon, Feb 17, 2020
About AVIS: 8.7 /10
About QEEQ: 9.0 /10


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Small SUV | Opel Crossland X or similar
Reviewed: Wed, Jan 1, 2020
“Great experience. Highly recommended.”
About AVIS: 9.0 /10
No line at rental counter. Everything went well. Courteous staff. Great location.
About QEEQ: 10.0 /10
Easy to book and at a competitive price.


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Medium SUV | Hyundai Tucson or similar
Reviewed: Sun, Nov 3, 2019
About AVIS: 8.7 /10
About QEEQ: 10.0 /10


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Medium SUV | Hyundai Tucson or similar
Reviewed: Fri, Sep 27, 2019
“Ease of booking”
About AVIS: 9.3 /10
Very nice service although computer went down and the service staff should have jumped to another colleagues computer to finish the transaction as they were free.
About QEEQ: 10.0 /10
Very easy to book and like the discount coupons.


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Medium SUV | Hyundai Tucson or similar
Reviewed: Sat, Aug 31, 2019
About AVIS: 7.7 /10
Avis charged £400 for small superficial scratch on the car which was complete rip off and exploitation of insurance excess. I did not accept that amount and going to challenge it.
About QEEQ: 10.0 /10


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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Mon, Aug 26, 2019
About AVIS: 10.0 /10
About QEEQ: 10.0 /10


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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Thu, Aug 22, 2019
“All good enough! Thanks very much!”
About AVIS: 8.0 /10
AVIS staff didn’t record the scratches and dent on the system and the fuel tank wasn’t full.
About QEEQ: 10.0 /10
Superb experience!

Ms Carter

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Compact | Volkswagen Golf or similar
Reviewed: Tue, Aug 20, 2019
About AVIS: 5.7 /10
The car had an issue with breaking, it scrapped and I could hear the break pads scratching on braking with a metal sound coming from it. I was told it was unlimited mileage but inside car it stated a mileage limit. The sat nav didn’t work on the car. They never showed on collection ticket any amount. It stated zero on collection on my ticket in bold but below in a place hard to see it said in normal writing, deposit £200-£1,500. I had to phone up to clarify the deposit amount as I had no idea how much it would be. Very deceptive. I also had to transfer money from a friend but luckily was able to do it. As the ticket for collection is deceptive it makes you believe you will not pay any deposit upon arrival.
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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Tue, Jul 30, 2019
“ok good”
About AVIS: 7.7 /10
Time spent on Drop - off is 0-10mins
About QEEQ: 7.0 /10

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