NORWAY CAR RENTAL REVIEWS

Very good

Hertz is overall pretty good. The car pick-up process is not complicated, and returning the car just involves handing over the keys.

On June 7th, when we went to pick up the car in Bergen, we had already paid for the entire rental before our trip. However, when we arrived at the rental office, they claimed we hadn't paid. Being abroad, it was inconvenient and expensive to contact Zuzuche, leading to over two hours of delay. We ended up paying the rental fee again. This mistake by Zuzuche caused significant disruption to our team. After our trip, when we requested a refund for the overcharged rental fee, we had to provide various documents and only received the refund a month later. In the future, we won't use intermediary platforms like Zuzuche for overseas rentals. Many rental companies are available at the destination, and renting directly will avoid such issues.

When we arrived in Bergen to pick up the car on June 7th, we had already paid for the entire rental cost beforehand. Upon arriving at the rental office, they claimed we hadn't paid. Being abroad, it was very inconvenient to contact the rental company, not to mention the expensive phone charges. This delay cost us over two hours, and we had to pay extra for the rental. Such a mistake by the rental company caused significant issues for our team. After our trip, we requested a refund for the extra charges, but they required numerous documents. It took a month to finally get our refund. In the future, we won't use such intermediary platforms for international rentals. There are plenty of rental companies at the destination, and renting directly won’t have any issues.

Very satisfied with the enthusiastic, friendly, and proactive service. It was very pleasant.

Very good

차가 예약한거랑 달랐습니다 금약도 예약한거랑 틀렸습니다

Satisfied

Rented two identical cars at the same time, but the deposit was 3000 NOK for one and 8000 NOK for the other. When I asked the staff why, they said they randomly entered a price. How can this job be done so arbitrarily? It seems like there are a lot of shady practices! The car was a Suzuki version of the RAV4 with 18,000 km on it, which is relatively new. There were noticeable scratches on the right side, and both the exterior and interior were not very clean. Overall, just average!

The staff is professional and efficient.

Overall service was standard. The staff was detailed and enthusiastic, explaining patiently and using a translation app for communication.

The car was not full of gas when picked up.

Very satisfied, I received a brand new Yaris Cross.

Efficient

Booked a Toyota sedan, got upgraded to an SUV, the car was in excellent condition, and the rental and return process was convenient and quick.

Excellent service! Our flight was delayed, but the staff waited for us after hours.

Very satisfied

Very satisfied, efficient service

Highly satisfied, the parking lot is easy to find. Thanks to previous customers' reviews, it was easy to locate and everything was perfect.

The staff was very friendly and had a great attitude.