KOTA KINABALU AIRPORT CAR RENTAL REVIEWS

Exceeded my expectations. Would be my primary car rental platform in the future.

Worked as expected. Would be used again in the future.

Nice

On time and good service

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

The car I received was two months old and was in its great condition. The only setback is the car being under power but that is not the primary concern. The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.

The booking process is great and perhaps with some sweeteners added in would be an excellent for a returning client like me.

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

Great car & in good working condition. Good rate. The pick up took sometime as no one was at the counter (had to call & wait) and later wait for car to be delivered upon finishing the paper work

The car condition is perfect,well maintained.

The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental

Staff was helpful to go through the car prior to the collection

Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one

Need to wait extra 30 mins for my car.

Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.

Staff was helpful..but need to wait about 25 min to get car

Price is reasonable...and I've got a upgrade

Average

Average

Very smooth for changing pick up points

did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.

Their hotline doesn’t even work. No one pick up the call when i want to send the car and the services from their staff was bad because they didn’t respond well

Waited long for the pick up at airport.

faulty brake Bulged tyre car many dents and scratches car fuel was not filled to full,