Yup.. I had broken the right hand side mirror.. If i need to pay for the damage.. Pls let me know.. Btw drop off service is really bad.. Need to find the person in charge as he was not around.. Cizgi counter also no body there
While I didn't have any problems with my rental, there is a definite fly-by-night feeling to the whole experience. Their premises is an unrenovated former Chinese restaurant. I did not get the vehicle that I expected, and I did not see the variety of models that they claimed to offer in their lot. I was also asked about obvious wear and tear as "damage" to the vehicle, which was dropped when I offered to involve American Express.
About QEEQ:10.0/10
You have a very comprehensive and convenient app to use, but you need to screen your providers.
“Filthy deplorable condition of a VW, Samavest should be taken off your partners list!”
About Samavest:6.0/10
Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!
About QEEQ:10.0/10
Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!
Their cars are not new and they all seemed to have some damage. I witnessed many customers equally perplexed by the amount of damage if their assigned car. Their fleet did not look very new. Even though I had a guaranteed car make and model, they were unable to provide me with what I expected. They had one model but it was the "personal vehicle" for one of the employees and it was not clean/ready for a customer to drive and was probably an early 2010s model.
Great service form their staff, due to my flight was delay and delay again,i keep changing my car collection time. But they still reserve the car and wait for me to collect it, even my flight was delay to the next day.
After a long haul flight arriving at night, I was kept waiting in an empty waiting room for almost 1 hour.
When I eventually got served and was handed the EasiRent paperwork, the man informed me that EasiRent had to hold a "blocking fee" of GBP1,500 on my credit car in case of an accident.
I told him I had paid additional fee for nil excess and I even showed him the paperwork but he still insisted on this fee.
I was basically told that if I did not agree to the fee, then I would not be allowed a vehicle. I had no option but to agree, as I needed the car to drive a further 2 hours.
When I looked over the car the next day in the light, it was extremely dirty not having been vacuumed inside, dirty windows and poor quality windscreen wipers.
Overall, not a good experience with EasiRent and I am sorry to say, that I would not recommend them or use them again.
About QEEQ:8.0/10
This is the second time that I have used EasyRentCars and I am happy with the service.
For clarity and to avoid confusion, EasyRentCars is separate to the hire firm EasiRent.
I would recommend EasyRentCars and I would use them again.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Khoo
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