Smooth pick up by shuttle bus from Melbourne airport to their collection point. From there no hassles at all. Car in excellent condition. Would use them again.
Cheaper to book on Qeeq than with East Coast direct. Very worth it. They will try to upsell insurance but that's ok so long as you explain you have your own. Though you'd need to put in a 1k AUD deposit by card. Got a lower end SUV however but all good.
About QEEQ:10.0/10
Rebooked using the price drop protector. Super worth it.
Awesome customer service and assistance from the representative, Ana. Clear instructions and smooth pick up of the car. New, clean and spacious car to have during the holidays. Thanks
I have rented from East Coast before and had a positive experience. But this time not as much. I received confirmation from easyrent with T&C’s from east coast that said my deposit amount was meant to be $249. It was not. They tried to charge me $1000- huge difference. My only option was to pay for extra insurance effectively doubling the cost of my rental. I showed them the t&c’s I was sent but they wouldn’t honour it. He wasn’t rude about it, but was certainly not helpful or understanding and didn’t offer options. Also the pickup address sent to me was incorrect. Also I was given a larger car- which I did not want, I rented a compact hatchback on purpose and got a mid size 4-door sedan. It made my task much harder.
About QEEQ:8.0/10
Both the T&C’s supposedly from East Coast and the pickup address where both incorrect. I had to pay double for my rental and even though they choose to do business with you, I had to pay for your incorrect info.
Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good.
The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.
have a business and wanted to try an independent provider to compare with the big providers. Other then the short wait for transport to an offsite location from the airport, the service and vehicle were at the same standard as the big provider just at a better price. Will be having staff use East Coast more often.
About QEEQ:10.0/10
QEEQ has been my best find for 2022. As a business owner I am always looking at cost savings and efficient processes. QEEQ have provided me this.
Our family was there 1 hour early to pick the car. But we were told to wait till the time then we can collect our car. After all, everything thing is smooth.
We were mistakenly charged for extra insurance, even though we purchased this through QEEQ. I pointed this out, and we were told we would be refunded, but this has not occurred.
Pick-Up was easy and quick.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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