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Live Chat Email Us Service Code: 1693538336

Atlas, Melbourne Airport – Tullamarine Car Rental

Atlas 3000+ ratings, 27 reviews

Melbourne, Victoria, Australia

8.1 / 10 Very Good

Atlas - Melbourne Airport – Tullamarine Information, Car Rental Instructions & Policies

Store Location

157 MICKLEHAM ROAD, TULLAMARINE, VIC

Telephone

1800 808 122

Pickup from Branch or Car Park & After Hours Pickup

The Atlas - Melbourne Airport – Tullamarine car rental location is located out of the airport

Please call us on 61 3 83366100 after you have collected your luggage and cleared customs. We will then send our shuttle bus to meet you at Bus Zone M. Our bus is red in colour with “Airport shuttle” written on the sides. The light box on the roof says “Atlas Car Rental”. We are only a few minutes away from the airport but please allow up to 30mins waiting period.

Return to the Store, Car Park or Key Box & After Hours Return

You will need to return the vehicle to the branch.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 350-100030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 16.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
capped at AUD 10
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 10/day
capped at AUD 30
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 5/day
capped at AUD 35
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 5/day
capped at AUD 35
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 5/day
capped at AUD 35

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Mornington Peninsula, Phillip Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is taken on the ferry or driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Hawkesbury Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.6 mi from Essendon Airport

2.7 mi from Melbourne Airport

9.9 mi from Melbourne City Heliport

Railway Stations

9.3 mi from Flagstaff Train Station

9.5 mi from Southern Cross Station

9.8 mi from Parliament Train Station

Hotels

0.4 mi from Mantra Tullamarine Hotel

0.6 mi from Quality Hotel Melbourne Airport

0.8 mi from Ciloms Airport Lodge

Other Landmarks

9.9 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Atlas Store Location
coordinates: -37.6911025 144.8811175

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.1 / 10 Very Good

  • Vehicle condition: 7.7
  • Vehicle cleanliness: 8.3
  • Spaciousness: 9.1
  • Counter staff: 7.5
  • Pick-up location: 7.3
  • Drop-off location: 8.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.Curcher

    Melbourne

    9.8 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Like: The car was all good for what I needed it for over the two days hire
    Dislike: A little wait for about 10-15 minutes whilst they cleaned the car. Perhaps should have been ready to go.
    Read More >
  • H.Shoushtari

    Melbourne

    8 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    Like: Affordable and convenient
    Read More >
  • Rhianna

    Melbourne

    9.2 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Like: Car was pristine and very low I'm. Cannot beat the price
    Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.
    Read More >
  • I.Ough

    Melbourne

    9.6 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Like: A good service, nice vehicle in good condition at a very reasonable price.
    Read More >
  • A.Akalin

    Melbourne

    9.7 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Friendly service both call centre and pick up location, also loved the fact that I could extend the rental at the dam rate.
    Read More >
  • E.Butterfield

    Melbourne

    8.3 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!
    Read More >
  • C.Slattery

    Melbourne

    7.3 /10 Good

    Reviewed: Saturday, December 3, 2022

    When I rang Atlas from the airport I was asked which terminal I was in ... not sure, but that was corrected when I spoke with someone. But we found the pickup area quickly, the bus arrived within 10 minutes and I was served quickly at pickup and dropoff. My only comment was that the car had plenty of scraped paint and was dirty inside - but for the savings I made vs hiring from the airport, I didn't mind at all. I will be a returning customer!
    Read More >
  • C.Siah

    Melbourne

    6.3 /10 Average

    Reviewed: Saturday, December 3, 2022

    When order online I didn't purchase insurance. During pick up the staff that serves me makes me feel uncomfortable and I felt kinda like threaten while he try to ask me to buy the insurance. Very don't care attitude and I don't feel like I'm welcome at all. Eventually I end up bought the insurance which I'm not happy and willingly AT ALL. Drop off staff was completely different from the pickup staff and if it's other way round it would be great. Dropped off the car and the staff checked the car and I even asked if everything is good and the staff said everything is good and I'm good to go. Called customer service to check about the deposit refund few days after and replied I should be able to get back my deposit on 22/2. Nothing happens until 26/2 and I have to call again and asked if there's any problem with the deposit refund, replied everything is good and they will send the request to the related department to process the refund. There's still no refund till the moment I write this comment which is already 1/3. Extremely disappointed and unhappy from the very beginning till this moment of time. Have to admit this company offers cheaper price compared to others but after this experience I won't even consider about this company ANYMORE regardless of how cheap they offer.
    Read More >
  • K.Hassall

    Melbourne

    9 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.
    Read More >
  • Anonymous

    Melbourne

    5.7 /10 Average

    Reviewed: Saturday, December 3, 2022

    Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.
    Read More >
  • C.Lee

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Counter staff is very helpful and nice. Whole pickup and dropoff was a breeze. Will definately choose Atlas again!
    Read More >
  • Melbourne

    7 /10 Good

    Reviewed: Saturday, December 3, 2022

    The van wasn’t serviced and not fit for renting. Was advised to take the van back twice by Atlas customer service. The first time was for mechanical errors constantly appearing on the dashboard all the time, but no replacement vehicle was available. The second time, we demanded a replacement as the van wasn’t safe to drive due to a faulty main sliding door that could not be fixed by RACV roadside assist. Both times we were forced to inconveniently alter our travel plans and take very long and precarious drives back to the Atlas depot. I paid for a 12 seater and ended up with an 8 seater as a replacement. Atlas customer phone service was unbelievably poor, no one called us back as were told by customer service, apparently because the staff at Tullamarine weren't picking up the phone. My husband made ten different calls to the overseas call centre during a two day period!
    Read More >
  • P.Aggarwal

    Melbourne

    6.7 /10 Average

    Reviewed: Saturday, December 3, 2022

    Very bad customer service. Staff not friendly.
    Read More >
  • J.Neilsen

    Melbourne

    8 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    The courtesy bus drivers between the airport were brilliant. Friendly and kind. Staff at the counter were great and efficient. The car was perfect for me at the right price. I rushed dropping off the key to catch the bus and forgot to mention that the car told me that the key battery needed replacing. I hope someone catches that. This was my first time with Atlas, I will definitely use this again and recommend it to others.
    Read More >
  • N.Wee Teck

    Melbourne

    8.7 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    Well done. Efficient. Got a toyota camry instead of the toyota corolla which i am happy for the free upgrade.
    Read More >
  • M.McKinnon

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    No complaints, everything went very smoothly and the counter staff made it very easy
    Read More >
  • Anonymous

    Melbourne

    8.7 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
    Read More >
  • Rama Nathan

    Melbourne

    9 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    The pickup location was within walking distance of my accommodation, otherwise it may have been a little challenging to make my way there. The location is quite central and should be convenient for most people staying in Sydney within the tourist districts. The entertainment system within the car was top-notch, accompanying me throughout my journey and the sound system was great. The car was in great condition and I was able to cover almost 3000km within 6 days in confort.
    Read More >
  • mm

    Melbourne

    8.3 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    a bit inconvenient as i needed to register toll payment online
    Read More >
  • S.Harrison

    Melbourne

    9.3 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Atlas were good except pickup slow and directions not quite correct.
    Read More >
  • Anonymous

    Melbourne

    5.3 /10 Average

    Reviewed: Saturday, December 3, 2022

    We were given a VoxWagon Golf instead of the toyota Yaris. The car was filthy and reeks of cigarette for the whole 24 hours that we had it. There were lots of fluid stains on all the seats too. They shouldn't rent out this car to anyone! It took 30 minutes for Atlas to pick up the phone when we called them from the airport for pick up, which is after 9am, their opening time.
    Read More >
  • Anonymous

    Melbourne

    4 /10 Average

    Reviewed: Saturday, December 3, 2022

    I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!
    Read More >
  • Arnab Acharjee

    Melbourne

    9.3 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Very satisfied with the service.
    Read More >
  • h.azurin

    Melbourne

    9.3 /10 Excellent

    Reviewed: Saturday, December 3, 2022

    Friendly and helpful staff/call centre
    Read More >
  • Pat

    Melbourne

    8.4 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean
    Read More >
  • C.Harman

    Melbourne

    8.3 /10 Very Good

    Reviewed: Saturday, December 3, 2022

    I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!
    Read More >
  • Anonymous

    Melbourne

    6.7 /10 Average

    Reviewed: Saturday, December 3, 2022

    Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door
    Read More >
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