IZMIR AIRPORT CAR RENTAL REVIEWS

Vehicle provided was great! Nothing short of expectations

Platform is easy to use and provided with the necessity coverage for travelling

Got an upgrade to an SUV which was very welcome.

Car was too small for a 6 seater. No space for luggage. We asked for paid upgrade but got denied since we had used qeeq to book. The car was dirty inside and outside. The gas was empty to empty which is hard to do. I ended up with 20 euros of gas in the car on my return. The staff were friendly though.

Hit rent a car didn’t receive payment after 5-6 days I wasn’t happy about waiting this reason at airports with 2 under 5 years old children staff was helpful no problem

Everything was perfect, the car was fresh and had only 16k km on it. The communication with stuff was easy even they know very little of English but still did their best to make our experience better. We drove all the way from Izmir to cappadocia and back and had an amazing experience. Totally recommend cizgi and will book again.

Good service for car booking, we liked how the app look like as well as full insurance and easy communication.

Yup.. I had broken the right hand side mirror.. If i need to pay for the damage.. Pls let me know.. Btw drop off service is really bad.. Need to find the person in charge as he was not around.. Cizgi counter also no body there

Ok. Goof

Fast rent,new cars

Le véhicule loué trafic 9 places n 'était pas disponible à notre arrivée. La société nous a proposé deux voitures à la place, mais nous voulions le 9 places. Ils nous on prêté une voiture pour l après midi et échangé le soir pour le 9 places. Mais automatique au lieu d un manuel.

Very friendly and I would recommend them

Easy to use app

оформление произошло быстро, спросили только паспорт и права, карта была не нужна и никакой депозит не платила тоже... но машину, корую я бронировала, не вернули вовремя и мне дали дизель FIAT EGEA 2017г. без доплат, с включёной КАСКО и сказали, можно не мыть! возвращала до 6 утра, в 5:20 сотрудника не было на месте, искали его до 5:45 принятие машины - беглый осмотр я проехала по нескольким платным дорогам, не знаю как теперь будут деньги вычитать

благодаря гаранту снижения цен сэкономила 2,5$ мелочь, но приятно)

Excellent price and service

Best website till now to me for booking cars

Excellent service, cannot fault the whole experience from start to finish when the car rental.

The counter staff insisted either to deposit big amount of money or purchase insurance with less money deposit. I purchased insurance and deposited mone but till now I was not refunded. I am not satisfied with staff service and how customer is tricked

Well done platform service and friendly user

Not a good experience.

Not a good experience I booked a car with full insurance but when I got to airport which was the Pick up point they made me to by another insurance.

Easy pickup and return, car in good condition. No hassle at pickup

Easy as last time

everythink is alright. good exprience

everythink is alright. good exprience

The car was GR8, The Pick up was a bit slow & staff tried to give us manual drive car instead of Automatic, so we would not have to wait for automatic car to turn up. We paid for automatic (for safety reasons), so we insisted on it & hence had to wait over 30mins for car to turn up. We had so much difficulty finding the entrance to correct car park at Izmir terminal & due to lack of "CIZGI" signs outside of the car park, we ended up in the wrong car park & when we finally got the Cizgi guy to come up to where we parked (on different level to drop off point), he demanded that we have to pay 20 TL for the car parking payment, even though we explained it was not our fault. The paperwork provided had no clear instruction or map showing correct drop off point & what the procedure was?! we were not happy with the Cizgi staff at pick up/drop off office in car park.

The booking process was clear & efficient

please clean the car a bit more. Thanks

The car provided was a run down vehicle which was 92000 on done in a poor condition. When asked to change they said they did not have have a newer vehicle and was forced to pay 100€ more to change the car which again was done more than 40000 km.

Fast and cheap

perfect