QEEQ CAR RENTAL REVIEWS

Difficult to found the counter, fortunately the information desk help to call the staff because my Thai SIM card not working , the man hand me the car was very helpful.

I satisfied your platform because of the customer service, they are quick response and efficiency.

The service was perfect

Very good service and nice cars

Very good

excellant condition of the car and upgrade a brand new car for us 。excellant service!

poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.

excellant condition of the car and provide the same car was show in category，excellant services。

no very good

It's better to send the toll fee summary by email to the customer once OK Mobility charge it on credit card.

Great, but it should have the choice to include the tolls when the customer is doing the choice. I'm still waiting for the 224$ refound. I dropped off the car on January 9th

It could be better if the customer can include the tolls payment

Couldn't be happier. Staff is excellent, efficient and friendly. There was very little wait time. Highly recommend.

Fabulous booking platform. Excellent deals and great cancellation policy. Highly recommend.

The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.

Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.

We have not got the car we booked for. I was told that the car we booked is not available due to Christmas holiday. And they offered me to take Suzuki swift instead at the same cost. We explained to them of many luggage problem. They told me to rent another Suzuki swift and pay additional cost. Firstly we wanted to take this offer but another driver forgot to bring original driving license. So we have only one driver. This driving two cars offer is not possible. We checked with other car rental companies but they have no car available as well We were upset and looking for other option such as flying from Auckland to Wellington directly on that day and cancelled all other booking we made such as hotels and touring programs which we booked and paid. After spending more than an hour to find solution at nearby car rental booth there was another customer who heard of our situation, he kindly told us that he was offered Susuki swift option as well which he took it but he returned to change the bigger car after he went to the garage and he found that there were some big cars in parking garage. So we have a hope, we returned to the booth and asked the front officers in begging manner to check the available car, luckily they offered us the Mitsubishi Triton with cab and fiber back covered trunk. This car is suitable to carry three people and all luggages. We took this offer which charged at the same price we original booked. We delayed three hours in car rental situation so we have to skipped some program to catch up the rest. It was shock and upset situation for us which are foreigner tourist. we would like you to find the proper solving problem in future Regards,, Sannpat Rattakham

Nothing

Nothing

The vehicle was a Toyota yards hybrid. They claim it was a 2013 but it seemed even older than that. Headlight lenses were "fogged over" from age so they weren't very bright at night. The car had numerous scratches & dents.

The full protection coverage which I decided to purchase through your website because of advertising a better deal would have been cheaper to purchase at the counter at Yes Rental ($22NZD/day)

Pickup would have been less but my licence needed to be renewed. That was my bad the staff there were very patient

I had already paid before I arrived

Car booked was a “mystery” car for “5 passengers”. What we got was a Chrysler Trax which is a subcompact SUV. It was very small. How is was supposed to accommodate 5 passengers with any luggage is unclear.

Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.

The car didn’t match the one I rentes. I rented a Toyota 4 RUNNER specifically for the purpose of my trip, turns out ai get a Ford Edge non compatible with my requirements for this trip.

Amine from Sixt was great to deal with. We have been to these guys for a solid 9 months now.

Amine from Sixt was great to deal with. We have been to these guys for a solid 9 months now.

Really simple and easy rental, thank you.

As always using QEEQ is the best way to book my rentals so far.