QEEQ

East Coast, Melbourne Airport Car Rental

East Coast 2000+ ratings, 13 reviews

Melbourne, Victoria, Australia

8.8 / 10 Very Good

East Coast - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location

2 TARMAC DRIVE, TULLAMARINE, VIC 3043 AUSTRALIA

Telephone

1800 474258 / +61-3-9330-3529

Pickup from Branch or Car Park & After Hours Pickup

The East Coast - Melbourne Airport car rental location is located out of the airport

After picking up your luggage, please call branch to the counter for free pick-up service, and then wait at the area of Hotels and off airport parking buses. It takes about 10 mins to pick up the vehicle. No free pick-up service off the business hours and please take a taxi to the counter, which costs about AUD 18.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to the car parking lot and park the car by instructions, then you can take the shuttle bus back to the airport for free. No shuttle bus off the business hours and please take a taxi back to the airport, which costs about AUD 18.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -13:00
09:00 -14:00
09:00 -14:00
09:00 -14:00
09:00 -14:00
09:00 -14:00
09:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 100015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 8.8 - 9.9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 5.5/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
AUD 12.1/day
capped at AUD 12.1
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8.25/day
capped at AUD 66
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 6.05/day
capped at AUD 66
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 6.05/day
capped at AUD 66
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6.05/day
capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, Mornington Peninsula, Bruny Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Tasmania

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Melbourne Airport

2.7 mi from Essendon Airport

10 mi from Melbourne City Heliport

Railway Stations

9.4 mi from Flagstaff Train Station

9.6 mi from Southern Cross Station

9.9 mi from Parliament Train Station

Hotels

0.2 mi from Mantra Tullamarine Hotel

0.5 mi from Ciloms Airport Lodge

0.7 mi from Ciloms Airport Lodge

Other Landmarks

10.1 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of East Coast Store Location
coordinates: -37.693601 144.871451

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.8 / 10 Very Good

  • Vehicle condition: 8.7
  • Vehicle cleanliness: 9.0
  • Spaciousness: 9.5
  • Counter staff: 8.1
  • Pick-up location: 8.3
  • Drop-off location: 9.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • N.Wittwer

    Melbourne

    9.7 /10 Excellent

    Reviewed: Monday, July 13, 2020

    Car was great, low km corrola. Service was exce
    Read More >
  • M.Smith

    Melbourne

    9.3 /10 Excellent

    Reviewed: Monday, July 13, 2020

    Haven’t yet got the $500 bond back as yet (3 days). That’s not so good.
    Read More >
  • Dan

    Melbourne

    9.3 /10 Excellent

    Reviewed: Monday, July 13, 2020

    The car was brand new and has excellent fuel efficiency. Service was good but we hated the $1000 pre-authorization on the credit card.
    Read More >
  • M.Jean-Louis

    Melbourne

    8.3 /10 Very Good

    Reviewed: Monday, July 13, 2020

    Experience and price was good except for the pick up part that took longer than anticipated
    Read More >
  • Anonymous

    Melbourne

    9.7 /10 Excellent

    Reviewed: Monday, July 13, 2020

    Rental process was smooth and easy with them. Only feedback is that the car had ants in them so cleanliness could be improved.
    Read More >
  • Marnurwani

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, July 13, 2020

    The car really did exceeded my expectations. The counter staff told me that it would be squeezy for 4 but it was quite spacious. The boot could also fit more than 1 large luggage and 3 small ones. The car was very smooth to drive so it’s very comfortable.
    Read More >
  • 小澤 重貴

    Melbourne

    7.7 /10 Good

    Reviewed: Monday, July 13, 2020

    追加で保険に入らないと、少しでもぶつけた$4400請求すると言われた 出発前の車両チェック時に飛び石でもお金請求すると、威圧的な態度であった。 車の外装は傷が多かったが、車内は清潔に保たれていた
    Read More >
  • Anonymous

    Melbourne

    8.7 /10 Very Good

    Reviewed: Monday, July 13, 2020

    Everything went smooth however counter staff demanded extra payment as for further insurance fee.
    Read More >
  • Peter

    Melbourne

    8.7 /10 Very Good

    Reviewed: Monday, July 13, 2020

    Old high mileage car ie 136000kms and car condition reflected this. Staff very helpful, pick up and drop off buses very modern and efficient, helpful drivers.
    Read More >
  • A.Lee

    Melbourne

    7 /10 Good

    Reviewed: Monday, July 13, 2020

    Our family was there 1 hour early to pick the car. But we were told to wait till the time then we can collect our car. After all, everything thing is smooth.
    Read More >
  • Anonymous

    Melbourne

    8 /10 Very Good

    Reviewed: Monday, July 13, 2020

    Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.
    Read More >
  • Anonymous

    Melbourne

    8.7 /10 Very Good

    Reviewed: Monday, July 13, 2020

    Why not clearly state that there is a shuttle service from Melbourne airport to 2 Tarmac Drive, at 30 minutes interval, and shuttle service operating hours, at this x location indicated clearly in a picture of the Melbourne airport map? i ended up having to spend A$35 to get a taxi from the airport to pick up location; and learned only when i returned the vehicle 7 days later, of the pickup service every 30 minutes. It's like the chef put in all his efforts to create the legendary masterpiece dish, and right before delivering to the customers, the waiter let the dish gets cold sitting for 30 minutes as he neglects it and do other stuff. You clearly intended for maximum customer satisfaction, hence the resources and brainpower put into ensuring there is the shuttle service. Why not advertise that CLEARLY and BOLDLY to make sure potential customers know it?
    Read More >
  • Boris Wong

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, July 13, 2020

    Really amazing customer service especially the airport pickup and drop off.
    Read More >
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