The car was excellent, the pick up from Auckland was seamless but the drop off at Wellington Airport was difficult as the rental drop off area wasn’t signposted, the Hertz staff eventually resolved it but it took a lot longer than it should.
About QEEQ:10.0/10
The whole process was simple & went without a hitch.
I booked a small SUV but the car was much bigger (honda Pilot, 500 inches long, 8 seats), I still got along well even though I was worried at first because I am not used to such big cars.
The car was superaccessorrized, with leather seats and lots of technology options and every comfort, much appreciated!
The car was very clean except for the trunk which they may have forgotten to clean.
I was running late to collect the car so I contacted Europcar directly and they said it wasn't a problem due to my pre-paying but when I arrived at the counter there was a problem as the car was no longer available
The car exceeded my expectation, however they mentioned that I NEEDED to contract the SLP insurance, so I got a little confused about the contract.
Inspite that factor Alamo is an excelent company with new vehicles.
About QEEQ:8.0/10
The QEEQ experience was perfect, everything very clear.
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