QEEQ
Find Your Europcar Car Rentals at Christchurch Airport

CAR RENTAL REVIEWS ON EUROPCAR AT CHRISTCHURCH AIRPORT, CHC

Average rating on Europcar at Christchurch Airport: 8.7 /10

Iwelly Motten

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Medium SUV | Kia Sorento or similar
“Less attention to detail otherwise it was a great experience.”
About Europcar: 8.0 /10
I would like to share a constructive feedbacks as follows: 1. Counter check in staff The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints. 2. Full tank for the new renter Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process. In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km. Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up. Thank you.
About QEEQ: 10.0 /10
All good. ☺️
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Reviewed: Sat, Apr 17, 2021

G.Leromain

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Medium SUV | Toyota Highlander or similar
About Europcar: 2.0 /10
We never had this car. They were sold out and we had to wait more than an hours to finally get the smallest car in the parking lot.
Reviewed: Wed, Jan 15, 2020

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Medium SUV | Toyota Highlander or similar
“ヨーロッパ レンタカー は2度と使いません”
About Europcar: 6.0 /10
車を貸し出すのはスムーズで早かった。傷の点検などは一切なし、サインだけすれば終わり。車は最初の車は綺麗で良かったが北島で借りた車は最初、外観は泥だらけで汚く少し狭い車。返し終わったらタイヤのホイールに我々の身に覚えのない傷がついてたとメールが来て追加請求あり。最初から汚い車だったので本当に自分たちがつけたのかも怪しい。車の中に忘れ物を確実にしたため見つけたら取りに行くから連絡をくれと言ったが結局連絡は来ない。最悪でした、2度と使いません。
About QEEQ: 8.0 /10
特になし。
Reviewed: Sun, Jan 12, 2020

C.Della Barca

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Intermediate | Mitsubishi Eclipse or similar
“Too slow for pick up at 10pm. Voucher unclear who renting off and had to wait behind 2 other custome”
About Europcar: 6.3 /10
Otherwise good
Reviewed: Tue, Apr 30, 2019

D.Hudson

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Medium SUV | Mitsubishi ASX or similar
About Europcar: 9.7 /10
Excellent service.
About QEEQ: 8.0 /10
Reviewed: Tue, Jan 15, 2019

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